Can't create contact group in Windows Mail (Vista)

G

Guest

When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list. Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
F

Frank Saunders, MS-MVP OE/WM

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?

When you open Windows Contacts from Windows Mail isn't there a "New Contact
Group" button on the toolbar?
 
K

Keith Miller MVP

Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'
 
G

Guest

This was the problem. Thanks. The template was set to Document rather than
Contact. Once I selected Contact, the New Contact Group appeared. Thank You.

Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
K

Keith Miller MVP

You're welcome.

--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

Bob Hinman said:
This was the problem. Thanks. The template was set to Document rather
than
Contact. Once I selected Contact, the New Contact Group appeared. Thank
You.

Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate
(Upgrade -
not a clean install), I lost one of my mail groups during the import
from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions
provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark
in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy
it
so
that I can rename and modify it in order to try to get around the
creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
G

Guest

Many Thanks to Keith Miller for that very simple solution to a problem that
has bugged me for an hour so! I dont know how the Customise selection was
changed to Documents because I was able to set up a couple of Contact Groups
about a month ago. Any ideas?

Ciao

Keith Miller MVP said:
You're welcome.

--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

Bob Hinman said:
This was the problem. Thanks. The template was set to Document rather
than
Contact. Once I selected Contact, the New Contact Group appeared. Thank
You.

Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]


When I upgraded from Windows XP Media Edition to Vista Ultimate
(Upgrade -
not a clean install), I lost one of my mail groups during the import
from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions
provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark
in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy
it
so
that I can rename and modify it in order to try to get around the
creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
G

Guest

The 'contacts' is on my tool bar and right clicking gets me to customize and
I have 'contacts' selected but still no 'new contact group' choice. What's
different about mine?
--
puzzled


Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
R

Ramesh, MS-MVP

Try this route:

Click Start, Run and type %userprofile%
Press {ENTER}

Right-click "Contacts", choose Properties, then Customize
Select "Contacts". Click Apply, OK.

Open the Contacts folder now.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


The 'contacts' is on my tool bar and right clicking gets me to customize and
I have 'contacts' selected but still no 'new contact group' choice. What's
different about mine?
--
puzzled


Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
R

Ramesh, MS-MVP

Click Start, Run and type %userprofile%

should actually be:

Click Start, type %userprofile% and then press {ENTER}

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Try this route:

Click Start, Run and type %userprofile%
Press {ENTER}

Right-click "Contacts", choose Properties, then Customize
Select "Contacts". Click Apply, OK.

Open the Contacts folder now.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


The 'contacts' is on my tool bar and right clicking gets me to customize and
I have 'contacts' selected but still no 'new contact group' choice. What's
different about mine?
--
puzzled


Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
G

Guest

In my contacts window I choose "new contact group," get a window and name
the group and it looks great. However, when I choose the members for the
group the contacts screen, in list form, always returns to the start of the
alphabet. This is just SO frustrating! I was very familiar with
groups/distribution lists before when using earlier versions of Windows. Why
on earth did MS mess with what was working so well in OE in earlier versions
where it was a simple process?

I have tried for the past hour to make this work and finally got the group
created for the first half of the alphabet (44 members) but cannot continue
this rdiculously slow process through the second half because the screens
keep reverting.

Second problem is that it's hard to find the group once it's created. It
isn't listed in the regular contacts list.

Ramesh said:
Click Start, Run and type %userprofile%

should actually be:

Click Start, type %userprofile% and then press {ENTER}

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Try this route:

Click Start, Run and type %userprofile%
Press {ENTER}

Right-click "Contacts", choose Properties, then Customize
Select "Contacts". Click Apply, OK.

Open the Contacts folder now.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


The 'contacts' is on my tool bar and right clicking gets me to customize and
I have 'contacts' selected but still no 'new contact group' choice. What's
different about mine?
--
puzzled


Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
G

Gary VanderMolen

Contact Groups work much better in WLM.
http://get.live.com/betas/maildesktop_betas

Gary VanderMolen

Jorie said:
In my contacts window I choose "new contact group," get a window and name
the group and it looks great. However, when I choose the members for the
group the contacts screen, in list form, always returns to the start of the
alphabet. This is just SO frustrating! I was very familiar with
groups/distribution lists before when using earlier versions of Windows. Why
on earth did MS mess with what was working so well in OE in earlier versions
where it was a simple process?

I have tried for the past hour to make this work and finally got the group
created for the first half of the alphabet (44 members) but cannot continue
this rdiculously slow process through the second half because the screens
keep reverting.

Second problem is that it's hard to find the group once it's created. It
isn't listed in the regular contacts list.

Ramesh said:
Click Start, Run and type %userprofile%

should actually be:

Click Start, type %userprofile% and then press {ENTER}

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Try this route:

Click Start, Run and type %userprofile%
Press {ENTER}

Right-click "Contacts", choose Properties, then Customize
Select "Contacts". Click Apply, OK.

Open the Contacts folder now.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


The 'contacts' is on my tool bar and right clicking gets me to customize and
I have 'contacts' selected but still no 'new contact group' choice. What's
different about mine?
--
puzzled


Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]


When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
G

Guest

Did you ever get any help with your incredibly frustrating problem? I've
just been going through the same thing for over an hour. The help menu says
that there should be a button to click titled "Select Members" but I have no
such button. I have to add them one at a time and then the list reverts to
the beginning of the alphabet, just as you said. Pleeeease share any help
you received. Thank you!!

Jorie said:
In my contacts window I choose "new contact group," get a window and name
the group and it looks great. However, when I choose the members for the
group the contacts screen, in list form, always returns to the start of the
alphabet. This is just SO frustrating! I was very familiar with
groups/distribution lists before when using earlier versions of Windows. Why
on earth did MS mess with what was working so well in OE in earlier versions
where it was a simple process?

I have tried for the past hour to make this work and finally got the group
created for the first half of the alphabet (44 members) but cannot continue
this rdiculously slow process through the second half because the screens
keep reverting.

Second problem is that it's hard to find the group once it's created. It
isn't listed in the regular contacts list.

Ramesh said:
Click Start, Run and type %userprofile%

should actually be:

Click Start, type %userprofile% and then press {ENTER}

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Try this route:

Click Start, Run and type %userprofile%
Press {ENTER}

Right-click "Contacts", choose Properties, then Customize
Select "Contacts". Click Apply, OK.

Open the Contacts folder now.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


The 'contacts' is on my tool bar and right clicking gets me to customize and
I have 'contacts' selected but still no 'new contact group' choice. What's
different about mine?
--
puzzled


Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]


When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
G

Guest

I found something that works. Just hold down the "Ctrl" key when selecting
contacts to add to your group, and then add them all at once. It works!

Jorie said:
In my contacts window I choose "new contact group," get a window and name
the group and it looks great. However, when I choose the members for the
group the contacts screen, in list form, always returns to the start of the
alphabet. This is just SO frustrating! I was very familiar with
groups/distribution lists before when using earlier versions of Windows. Why
on earth did MS mess with what was working so well in OE in earlier versions
where it was a simple process?

I have tried for the past hour to make this work and finally got the group
created for the first half of the alphabet (44 members) but cannot continue
this rdiculously slow process through the second half because the screens
keep reverting.

Second problem is that it's hard to find the group once it's created. It
isn't listed in the regular contacts list.

Ramesh said:
Click Start, Run and type %userprofile%

should actually be:

Click Start, type %userprofile% and then press {ENTER}

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Try this route:

Click Start, Run and type %userprofile%
Press {ENTER}

Right-click "Contacts", choose Properties, then Customize
Select "Contacts". Click Apply, OK.

Open the Contacts folder now.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


The 'contacts' is on my tool bar and right clicking gets me to customize and
I have 'contacts' selected but still no 'new contact group' choice. What's
different about mine?
--
puzzled


Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]


When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
T

trev

One way around this is to go through the Contacts list and holding down the
Control key when you select those names you want to include in the group.
When you've finished selecting all the names you click on the Add button and
all the names you've selected will be added to the group. Using this method
you only have to pass through the Contacts list once, but don't forget to
hold down the Ctrl button otherwise you'll lose all the previously selected
names. If you have lots of names you might want to do this in chunks, just
in case . . .


Jklein said:
Did you ever get any help with your incredibly frustrating problem? I've
just been going through the same thing for over an hour. The help menu
says
that there should be a button to click titled "Select Members" but I have
no
such button. I have to add them one at a time and then the list reverts
to
the beginning of the alphabet, just as you said. Pleeeease share any help
you received. Thank you!!

Jorie said:
In my contacts window I choose "new contact group," get a window and
name
the group and it looks great. However, when I choose the members for the
group the contacts screen, in list form, always returns to the start of
the
alphabet. This is just SO frustrating! I was very familiar with
groups/distribution lists before when using earlier versions of Windows.
Why
on earth did MS mess with what was working so well in OE in earlier
versions
where it was a simple process?

I have tried for the past hour to make this work and finally got the
group
created for the first half of the alphabet (44 members) but cannot
continue
this rdiculously slow process through the second half because the screens
keep reverting.

Second problem is that it's hard to find the group once it's created. It
isn't listed in the regular contacts list.

Ramesh said:
Click Start, Run and type %userprofile%

should actually be:

Click Start, type %userprofile% and then press {ENTER}

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Try this route:

Click Start, Run and type %userprofile%
Press {ENTER}

Right-click "Contacts", choose Properties, then Customize
Select "Contacts". Click Apply, OK.

Open the Contacts folder now.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


The 'contacts' is on my tool bar and right clicking gets me to
customize and
I have 'contacts' selected but still no 'new contact group' choice.
What's
different about mine?
--
puzzled


:

Right-click on the background of the Contacts folder & select
'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]


When I upgraded from Windows XP Media Edition to Vista Ultimate
(Upgrade -
not a clean install), I lost one of my mail groups during the
import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions
provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question
mark in
Contacts and type in the keywords: create contact group mailing
list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to
copy it
so
that I can rename and modify it in order to try to get around the
creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
C

Cat Purring

Thank you so much I
have struggled with this and you have solved my problem. You are the man...

Cheers--
Cat Purring


Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
R

rdsatkaycee

Yes, this was very helpful and the answer was very hard to find, thanks again
for the help

Keith Miller MVP said:
Right-click on the background of the Contacts folder & select 'Customize
this folder...'. Make sure the template selected is 'Contacts'


--
Good Luck,

Keith
Microsoft MVP [Windows XP Shell/User]

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the
contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list.
Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it
so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
P

peterjust

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list. Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?
 
B

Barbara Morgan

Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list. Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?

I have tried doing what Bob Hinman suggests. I have no "new contact group"
listed. Where do I get that function from?
 
G

Gary VanderMolen

If the toolbar in Contacts doesn't have its normal icons,
then the folder type for Contacts is incorrect. To fix it:
Open Windows Contacts. Right-click somewhere in that empty white
space to the far right (not on the toolbar). Select Customize This Folder,
click the little triangle, and from the dropdown list select Contacts,
then click OK.

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"Barbara Morgan" wrote in message
Bob Hinman said:
When I upgraded from Windows XP Media Edition to Vista Ultimate (Upgrade -
not a clean install), I lost one of my mail groups during the import from
Outlook Express to Windows Mail.

I checked out help on how to create a group, and the instructions provided
to not correspond to the menues offered in Windows Mail when in the contacts
screen.

In order to find the instructions I found. Click on the question mark in
Contacts and type in the keywords: create contact group mailing list. Select
#1 Creat contact groups (mailing lists).

Item #2 does not exist on my screen (New Contact Group).

Also, when I try to right click on an existing group, in order to copy it so
that I can rename and modify it in order to try to get around the creation
step, Windows Explorer crashes and needs to restart.

So what am I doing wrong?

I have tried doing what Bob Hinman suggests. I have no "new contact group"
listed. Where do I get that function from?
 
G

Guest

Barbara Morgan said:
I have tried doing what Bob Hinman suggests. I have no "new contact
group"
listed. Where do I get that function from?


Inside Windows Mail (not Windows Live Mail or Windows Explorer),
click on Tools, then Windows Contacts.

If you want to do it for Windows Live Mail as well, ask for instructions
in newsgroup microsoft.public.windows.live.mail.desktop.

Robert Miles
 

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