Can't connect to the internet using a wireless Dlink Router

[Guest]

Sorry that I didn't use the proper form in my last posting. Not sure what I
did wrong, but hope this is better. Here is my problem:

I am having a problem connecting my laptop (Win XP Pro) to the internet
using a Dlink router DI -524 and wireless adapter DWL-630. I have installed
both several times and each has its default settings. I am able to ping the
router and get its config menu, but I am not able to access the internet. In
my network connections I have listed an internet gateway connection, and
maybe this is the problem. I connect to the internet using the router and a
cable modem. I am not able to delete the internet gateway connection. If I
connect my laptop to the router using a wired connection it works fine. Any
help would be greatly appreciated, as I so far have about a week into this,
and I am getting nowhere.

 

[Steve Winograd [MVP]]

Sorry that I didn't use the proper form in my last posting. Not sure what I
did wrong, but hope this is better. Here is my problem:

I am having a problem connecting my laptop (Win XP Pro) to the internet
using a Dlink router DI -524 and wireless adapter DWL-630. I have installed
both several times and each has its default settings. I am able to ping the
router and get its config menu, but I am not able to access the internet. In
my network connections I have listed an internet gateway connection, and
maybe this is the problem. I connect to the internet using the router and a
cable modem. I am not able to delete the internet gateway connection. If I
connect my laptop to the router using a wired connection it works fine. Any
help would be greatly appreciated, as I so far have about a week into this,
and I am getting nowhere.

The Internet Gateway connection is your D-Link router. There's no
reason to delete it, and you must not disable it. If you disable it,
you're telling the router to disconnect from the Internet, and your
computer won't be able to access the Internet.

Try completely resetting your Internet connection by following these
steps:

1. Open the Network Connections folder.
2. Right-click and disable your local area network connection.
3. Unplug the power from your cable modem and router.
4. Wait for one minute.
5. Plug in the power on your cable modem and wait until the lights
show that it has a connection.
6. Plug in the power on your router and wait until the lights show
that it has a connection.
7. Right-click and enable your local area network connection.

Then, try accessing the Internet again.

If that doesn't work, right-click your local area network connection
and click Status | Support | Details. What does it show for IP
address, subnet mask, default gateway, and DNS server?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Guest]

The Internet Gateway connection is your D-Link router. There's no
reason to delete it, and you must not disable it. If you disable it,
you're telling the router to disconnect from the Internet, and your
computer won't be able to access the Internet.

Try completely resetting your Internet connection by following these
steps:

1. Open the Network Connections folder.
2. Right-click and disable your local area network connection.
3. Unplug the power from your cable modem and router.
4. Wait for one minute.
5. Plug in the power on your cable modem and wait until the lights
show that it has a connection.
6. Plug in the power on your router and wait until the lights show
that it has a connection.
7. Right-click and enable your local area network connection.

Then, try accessing the Internet again.

If that doesn't work, right-click your local area network connection
and click Status | Support | Details. What does it show for IP
address, subnet mask, default gateway, and DNS server?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

I tried resetting the network connections and that didn't work.

Following are the results of the status check

Address Type Assigned by DHCP
IP Address 192.168.0.100
Subnet Mask 255.255.255.0
Default Gateway 192.168.0.1

Thanks

 

[Steve Winograd [MVP]]

I tried resetting the network connections and that didn't work.

Following are the results of the status check

Address Type Assigned by DHCP
IP Address 192.168.0.100
Subnet Mask 255.255.255.0
Default Gateway 192.168.0.1

Thanks

What does the computer show for the DNS server address?

Please try these tests to help find the problem. Open a command
prompt window (Start | Run | cmd) and type these lines. Each one
should receive four replies:

ping <your computer's IP address>
ping 192.168.0.1
ping 216.239.37.99
ping google.com

If all of those work, open Internet Explorer and try these web
addresses. Both of them should take you to the Google web site:

http://216.239.37.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Guest]

What does the computer show for the DNS server address?

Please try these tests to help find the problem. Open a command
prompt window (Start | Run | cmd) and type these lines. Each one
should receive four replies:

ping <your computer's IP address>
ping 192.168.0.1
ping 216.239.37.99
ping google.com

If all of those work, open Internet Explorer and try these web
addresses. Both of them should take you to the Google web site:

http://216.239.37.99
http://google.com
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

I was able to ping
your computer's IP address - 192.168.0.100
192.168.0.1


I was not able to ping
216.239.37.99
google.com

The DNS server address is 192.168.0.1

Thanks for the help, I really appreciate it

 

[Steve Winograd [MVP]]

I was able to ping
your computer's IP address - 192.168.0.100
192.168.0.1

I was not able to ping
216.239.37.99
google.com

The DNS server address is 192.168.0.1

Thanks for the help, I really appreciate it

You're welcome. For some reason, the computer isn't able to access
Internet sites at all. The TCP/IP settings look right, though.

We need to look at the TCP/IP route table. Open a command prompt
window and type this command:

route print >route.txt

Then, copy and past the contents of the "route.txt" file into a news
group reply.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Guest]

You're welcome. For some reason, the computer isn't able to access
Internet sites at all. The TCP/IP settings look right, though.

We need to look at the TCP/IP route table. Open a command prompt
window and type this command:

route print >route.txt

Then, copy and past the contents of the "route.txt" file into a news
group reply.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

Following are the results of the route.txt

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 11 95 7e de 1c ...... D-Link AirPlus G DWL-G630 Wireless Cardbus
Adapter #3 - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.100 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.100 192.168.0.100 25
192.168.0.100 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.0.255 255.255.255.255 192.168.0.100 192.168.0.100 25
224.0.0.0 240.0.0.0 192.168.0.100 192.168.0.100 25
255.255.255.255 255.255.255.255 192.168.0.100 192.168.0.100 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None

Thanks

 

[Guest]

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 11 95 7e de 1c ...... D-Link AirPlus G DWL-G630 Wireless Cardbus
Adapter #3 - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.100 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.100 192.168.0.100 25
192.168.0.100 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.0.255 255.255.255.255 192.168.0.100 192.168.0.100 25
224.0.0.0 240.0.0.0 192.168.0.100 192.168.0.100 25
255.255.255.255 255.255.255.255 192.168.0.100 192.168.0.100 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None

Thanks

I think that I have found my problem, it is connecting 2 routers together.
I will start a new thread with that problem. Thanks for all of the help