cant connect to messenger

[Guest]

Hi,
A friend installed msn on their pc. They created a net passport with their
email address and a password but when I they try to connect to MSN messenger
it tells them that they have an invalid IP address?
Does anyone know what that means.
Thanks
their OS is xp pro

 

[Guest]

hi phil morning doreen here, im wondering if u can help me. iv been on msn
continuencly its been fine. but now it wont let me sign in. its saying
trouble shooting can u help thanks

 

[Guest]

Hi Doreen,
You have not given much detail as to why you cannot connect, but I know that
an option of security with the netpassports your password may have
expired.in which case you should just change your password OR have you
installed a firewall, Norton or McAfee that could be blocking the msn
connection. If so go into the firewall settings and "allow" msn. that
sould sort it out.
Good luck.
Phill