Canon Printer problem after SP2 was installed

[Ron]

I have a Canon Multifunction printer Multipass F30 and
since installing SP2 the status monitor terminates after
my McAfee Security Center loads on startup. Canon offers
a workaround by running 'services.msc' then
starting'MPservice'. This works only temporarily and must
be repeated every 10 to 15 minutes to reestablish printer
services.

Does anyone have a fix for this problem?

Thanks

 

[Thomas Ferguson]

As far as I can determine, the only fix is to remove SP2. Try printing.
If there are problems, remove the drivers and install the latest from
the Canon website using their instructions.

I have been told that Canon is aware of the problem with certain of the
drivers for certain multi-function units and is working on driver
revisions. To confirm, try contacting Canon support.

Let us know.

Tom
MSMVP-DTS


:I have a Canon Multifunction printer Multipass F30 and
: since installing SP2 the status monitor terminates after
: my McAfee Security Center loads on startup. Canon offers
: a workaround by running 'services.msc' then
: starting'MPservice'. This works only temporarily and must
: be repeated every 10 to 15 minutes to reestablish printer
: services.
:
: Does anyone have a fix for this problem?
:
: Thanks

 

[Cari \(MS-MVP\)]

You need the hotfix from Microsoft for this Canon multifunction unit:

http://support.microsoft.com/default.aspx?scid=kb;en-us;884020