Cannot View Fax Archives

  • Thread starter Thread starter Veltamon
  • Start date Start date
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Veltamon

Dear Newsgroup,

Whenever, I try to view archived faxes I get this message:

Works canot open C: . . .\MSFaxConsoleTempPreview.tif
The file may be in use by another application, the file
format may not be supported by any of the installed
converters, or the file may be corrupt.

I get this message whenever I right click the selected
sent fax, incoming fax, or outgoing fax then the View
button.

The View button is not available from the File menu.

Please tell me; what do I need to do to view my archived
faxes and preview my fax before transmission?

Thank you,
Veltamon
 
There are many causes for this problem. Most often, this problem arises
because some other imaging application that you installed has set itself as
the default viewer for TIF files. To view faxes from the Fax Console, the
Windows Imaging and Fax viewer must be your default viewer for TIF files.
You can easily restore that setting in Windows Explorer > Folder Options.
File Types. For most users the command line should read:

"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"
 
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