Cannot Unprotect Document

[Guest]

I am using Office 2003 with SP, which is running on Windows XP SP2. We
origionally had Office 2000 on this computer and a bunch of documents were
created with Off. 2k, school documnents, and they were all Protected. This is
dealing with one user. We wiped and reloaded the computer (fresh XP and
Office 2003 install), the documents were saved (on the server) and then put
back in. Now when we open any of the documents we cannot unprotect them. If
you go to the "Tools" menu there is no "Unprotect Document", just Protect
Document. Even if you hit protect document then go to tools again it is not
there. So she cannot edit the documents. I even tried copy and pasting the
existing document into a new document, still no go.
Any ideas?
GP

 

[Charles Kenyon]

If this is true of all saved documents, not just transferred ones...

Have you activated your copy of Word? Check under the Help menu. If there is
a command there about "Activate" try it. If you have a version that doesn't
require activation there won't be such a command. If you have already
activated, it will tell you that. If you have a trial version, you need to
purchase the full version.

"How to convert a Office 2003 Trial Edition to a Full Retail Edition"
http://support.microsoft.com/?kbid=831023

"OFFXP: About Office Activation and Reduced Functionality"
http://support.microsoft.com/?kbid=293151

"Frequently asked questions about the Office Activation Wizard and
reduced-functionality mode in Office 2003"
http://support.microsoft.com/?kbid=827291

--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs which is awesome!

My criminal law site: http://addbalance.com
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[Guest]

Yes, I work in a school system and tis is an enterprise edition, open license.
Thanks I will check out the links.

 

[Charles Kenyon]

Even though they are properly licensed and installed, after a while they
will stop allowing documents to be edited unless you activate them.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




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[Guest]

I clicked on activate and it said that it was already activated.
I emailed one of the documents to myself, opened it on a different machine,
running Office XP 2002 and I got the same result. For some reason Word is not
recognizing these documents as protected documents. Hmm...

 

[Charles Kenyon]

Send one to me wordfaq at addbalance dot com. I'll take a look at it.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




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This message is posted to a newsgroup. Please post replies
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from my ignorance and your wisdom.

 

[Charles Kenyon]

In your email, you said:
A little less than half way down of the document, you will see an example of
what is locked/protected. There are little boxes in the left margin that
normally, after you unprotected the doc, would allow you to put an x in or
take an x out of the box, then protect it again. But they are grayed out
now. I know you can go into the properties of "each box" and check it, but
that's not how it was working and that's laborious.
Thanks for taking the time to look at this.
(end of quoted material)

This is not how to be using a protected form. A protected form should be
left protected most of the time. What you sent me really isn't suitable for
a protected form. There are a number of ways to create and use clickable
checkboxes in documents / templates. Some require protected or locked forms,
others do not. Take a look at the Checkbox template available at
http://www.addbalance.com/word/download.htm#CheckboxAddIn for an exploration
of these.

When a form is protected for documents, clicking on the checkbox checks it
or unchecks it.

I can't figure out why you couldn't unprotect it, though. I used the padlock
button on the forms toolbar with no trouble.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


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This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.