Cannot shutdown XP Pro after running spyware scan

[David]

I'm running XP Pro build 2600.xpsp_sp2_gdr.050301-1519
and if I run a MS Antispyware Beta scan I cannot shutdown
the PC as it hangs forever on the blue "Please wait..."
screen. If I don't run a scan, it shuts down perfectly.
Any thoughts?

 

[Bill Sanderson]

What's the report at the end of the scan? Does anything show up? Do you
specify cleaning it?

This has come up a number of times before--so I don't think you are
hallucinating, but I also don't have any idea what's going on, I'm afraid.

 

[David]

Thanks for replying so quickly! No, the scan doesn't
show anything. My only guess is that a record relating
to an active process is being deleted and when the OS
attempts to kill all active processes on shutdown, it
can't locate the record and therefore hangs forever.
I've manually terminated some of the active processes
from the task manager to see if any of these are
related. I didn't realise this happened so regularly...

Cheers.

 

[Bill Sanderson]

If you shutdown Microsoft Antispyware, manually, by right-clicking on the
notification area icon, does that help?

Since beta2 will be quite different code than the current beta1 version, it
seems likely that whatever is happening (and my statement about frequency is
purely guesswork, based on my memory of reading messages here)--won't carry
through to beta2.

I know I sometimes see messages about difficulty closing down one or another
Microsoft Antispyware related processes at shutdown time, but I take it you
don't see such messages?

--

 

[seekingtko]

Hello:

It sounds like the program is locked in memory. How
much memory do you have installed? How much virtual
memory shows on the pagefile.sys?

The more physical memory you have installed the better.
Xp Pro with Service Pack 2 installed will consume most of
256 (megs)..(256 million bytes).. with some left over.

Any other additional programs you initiate after the
desktop finished loading, may cause a conflict in memory.

If your system has 256 megs. of physical memory,
upgrade to 1 (billion bytes). 1 (Giga Byte.)

Otherwise expect to be running from the pagefile.sys.
Watch your Hard Drive LED indicator.