Cannot send or receive with Microsoft Fax XP

[Vlanze]

I have this problem where I was not able to send or receive usin
Microsoft Fax (for WinXP and 2000). I'm using a GPRS modem which I hav
got working for other fax softwares like Symantec and MightyFax.

I was able to establish a connection but was not able to send o
receive. I can hear the ringing sound from the remote fax machine I wa
dialing but no fax was received there. Error message is "An erro
occurred while sending/receiving fax".

For Win2000, I was only able to send but even then, the fax was no
clear. Help appreciated. Thanks. :

 

[Hal Hostetler [MVP S/U]]

There is an even money chance that there's nothing you can do, XP Fax has
more than enough trouble with MANY analog modems and regular wire telephone
lines. Attempting to use it with anything even remotely "non-standard"
(including Cell phones that work as fax modems, ISDN adapters with fax modem
capabilities, VoIP services, etc.) very often gives it (and you and us and
lots of other folk) heartburn. My only suggestion would be to contact the
mobile phone's manufacturer and see if they have a solution. From the XP
Fax standpoint, all bets are off with any device that's not listed in the
Hardware Compatibility List:

Windows XP Hardware Compatibility
http://www.microsoft.com/whdc/hcl/default.mspx

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
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