Cannot send emails with Outlook 2007 from hotels

[BobE]

When trying to send my POP3 email from Outlook 2007 from hotels using my new
laptop running Vista Ultimate and Office 2007, I always get errors sending
messages, and have to get the outgoing mail server info from the hotel. I
never had to do this when I was using XP Pro and Office 2003. Is there a
setting that can be changed so I do not have to go through this all the time?
Very fustrating.

Bob

 

[Richard in AZ]

| When trying to send my POP3 email from Outlook 2007 from hotels using my new
| laptop running Vista Ultimate and Office 2007, I always get errors sending
| messages, and have to get the outgoing mail server info from the hotel. I
| never had to do this when I was using XP Pro and Office 2003. Is there a
| setting that can be changed so I do not have to go through this all the time?
| Very fustrating.
|
| Bob

This has nothing to do with Vista, or Outlook 2007
It has everything to do with your ISP policies.

Have you changed ISPs?
Has your ISP changed it's procedure?
Are you sure "you have always done it this way"?

Almost none of the ISP's that use POP3 mail allow you to send mail through their server when
connected to another server.
If they allowed this, they would become spam power servers.

That is why almost all ISPs also have a "webmail" access so you can read and send mail when not
connected to their server.

 

[BobE]

My ISP is the same, and I am not sure if they have changed their procedures.
You usually have to get an access code from the front desk to access the
internet in the first place. I am using authentication to access my outgoing
server (as at home) and should allow me to access it. This is a business
travellers nightmare!

Bob

 

[Malke]

My ISP is the same, and I am not sure if they have changed their
procedures. You usually have to get an access code from the front desk to
access the
internet in the first place. I am using authentication to access my
outgoing
server (as at home) and should allow me to access it. This is a business
travellers nightmare!

You seem to be missing the point. When you are away from home, you are using
a different ISP to access the Internet and send your email. You're using
the hotel's ISP, not yours. Your Outlook is configured to send email (SMTP)
through your home ISP's email server via your home ISP's Internet
connection. Your home ISP obviously doesn't allow sending email through its
email server unless you use its Internet connection.

Workarounds:

1. Check with your home ISP. Many ISPs will allow you to use their SMTP
server from outside their Internet connection if you use a different port.
For example, I believe AT&T uses 445.

2. If #1 doesn't work, then use your ISP's webmail while traveling.

3. If your ISP doesn't have webmail access, consider getting a different ISP
and/or sign up for a Gmail account (Google).

Malke

 

[Mike Hall - MVP]

My ISP is the same, and I am not sure if they have changed their
procedures.
You usually have to get an access code from the front desk to access the
internet in the first place. I am using authentication to access my
outgoing
server (as at home) and should allow me to access it. This is a business
travellers nightmare!

Bob

A useful way to access your e-mail when not connected to your ISP directly..

www.mail2web.com

It works with any and all e-mail providers and offers a 'secure login'


--
Mike Hall - MVP
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