Cannot send emails from pop3 account

A

Alyssa M. Diaz

This is the error message I keep getting. I have Vista Windows.

Account: 'pop.mail.yahoo.com', Server: 'pop.mail.yahoo.com', Protocol: POP3,
Server Response: '-ERR popgate unknown command', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC18

The other issue I"m having is everytime I try to send my outgoing mail, it
continually asks me for my username & password & then doesn't accept it.
Why?

Please help!
 
G

Gary VanderMolen

Go to Tools, Accounts, select the Yahoo account, Properties, Servers.
Make sure "Log on using Secure Password Authentication" is unchecked,
and that "My server requires authentication" is checked.
 
A

Alyssa

Hi Gary, I've done that & it still doesn't work. Any other sugesstions?

Thanks, Alyssa
--
Alyssa M. Diaz


Gary VanderMolen said:
Go to Tools, Accounts, select the Yahoo account, Properties, Servers.
Make sure "Log on using Secure Password Authentication" is unchecked,
and that "My server requires authentication" is checked.
--
Gary VanderMolen [MS-MVP WLM]


Alyssa M. Diaz said:
This is the error message I keep getting. I have Vista Windows.

Account: 'pop.mail.yahoo.com', Server: 'pop.mail.yahoo.com', Protocol: POP3,
Server Response: '-ERR popgate unknown command', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC18

The other issue I"m having is everytime I try to send my outgoing mail, it
continually asks me for my username & password & then doesn't accept it.
Why?

Please help!
 
C

Carolynl

I think it should be 'mail.yahoo.com', not 'pop.mail.yahoo.com'. Are you
sure the ISP is 'yahoo.com' or 'yahoo.net'?
carolynl
 
G

Gary VanderMolen

Were those two settings already as I recommended? If so, I can assume
that the error message has not changed. The next most likely reason
for that error message is running a non-compatible antivirus.
Windows Mail is not compatible with most McAfee and Norton
security programs. Those will need to be uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS-MVP WLM]


Alyssa said:
Hi Gary, I've done that & it still doesn't work. Any other sugesstions?

Thanks, Alyssa
--
Alyssa M. Diaz


Gary VanderMolen said:
Go to Tools, Accounts, select the Yahoo account, Properties, Servers.
Make sure "Log on using Secure Password Authentication" is unchecked,
and that "My server requires authentication" is checked.
--
Gary VanderMolen [MS-MVP WLM]


Alyssa M. Diaz said:
This is the error message I keep getting. I have Vista Windows.

Account: 'pop.mail.yahoo.com', Server: 'pop.mail.yahoo.com', Protocol: POP3,
Server Response: '-ERR popgate unknown command', Port: 995, Secure(SSL): Yes,
Server Error: 0x800CCC90, Error Number: 0x800CCC18

The other issue I"m having is everytime I try to send my outgoing mail, it
continually asks me for my username & password & then doesn't accept it.
Why?

Please help!
 

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