Cannot send Email

[blake]

Here is error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'johnpdunaway@allshores contracting.com'.
Subject 'Balance in QuickBooks register', Account: 'Office Manager Allshores
Contracting', Server: 'mail.allshorescontracting.com', Protocol: SMTP, Server
Response: '501 <johnpdunaway@allshores contracting.com>: malformed address:
contracting.com> may not follow <johnpdunaway@allshores ', Port: 26,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79

I don't know why it is mentioning johnpdunaway@allshores contracting.com and
QuickBooks register in the Subject. The email accounts I am using are from
(e-mail address removed) and
(e-mail address removed). I can receive emails just fine but
cannot send out. The email accounts are from Hostgator and I followed the
setup the same as I would have for Outlook Express.

 

[Sam Hobbs]

Note that there is a space in johnpdunaway@allshores contracting.com. That
won't work. Fix that first then let us know if it still does not work.

 

[Gary VanderMolen]

Perhaps there is a corrupted message in the Outbox. Open the Outbox
folder and delete any messages you see there.

 

[Darla]

Here is error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'johnpdunaway@allshores contracting.com'.
Subject 'Balance in QuickBooks register', Account: 'Office Manager Allshores
Contracting', Server: 'mail.allshorescontracting.com', Protocol: SMTP, Server
Response: '501 <johnpdunaway@allshores contracting.com>: malformed address:
contracting.com> may not follow <johnpdunaway@allshores ', Port: 26,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79

I don't know why it is mentioning johnpdunaway@allshores contracting.com and
QuickBooks register in the Subject. The email accounts I am using are from
(e-mail address removed) and
(e-mail address removed). I can receive emails just fine but
cannot send out. The email accounts are from Hostgator and I followed the
setup the same as I would have for Outlook Express.

 

[readysetgo]

I cannot send mail for the past 2 days either, getting similar error message:

The connection to the server has failed. Subject 'Re: Thanksgiving dinner
-', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E

This particular "Thanksgiving dinner" email has been going back and forth
for several days. Now, with no changes in my computer, emails, or service, I
am no longer able to send mail. ??? What is going on with Windows Mail?

The price of computers, software, and internet services is expensive enough.
Shelling out the money and then not being able to use the products is
extremely frustrasting!!! I have never had this type of email error. Please
help.

 

[Gary VanderMolen]

Thanks for including the complete error message. It makes
troubleshooting relatively easy.

Comcast made some changes in their email settings. Follow these steps:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

Note that the outgoing server now requires port 587 rather than port 25.
Also, "My server requires authentication" must be checked.
Although those instructions were written for Outlook Express,
Windows Mail uses the same settings.

 

[Darla]

I had the same problem with sending mail.i could receive,but could not send.
It was my belkin router causing it. it needed to be updated.I called Belkin
and they walked me through the solution. I never would have thought of that
causing it.Anyone that has a belkin router can call 1-800-223-5546 and tell
them you need a firmware update.You will have to have the model # of your
router. I hope this helps you or anyone having the problem.Let me
know.........Darla

I cannot send mail for the past 2 days either, getting similar error message:

The connection to the server has failed. Subject 'Re: Thanksgiving dinner
-', Account: 'mail.comcast.net', Server: 'SMTP.comcast.net', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E

This particular "Thanksgiving dinner" email has been going back and forth
for several days. Now, with no changes in my computer, emails, or service, I
am no longer able to send mail. ??? What is going on with Windows Mail?

The price of computers, software, and internet services is expensive enough.
Shelling out the money and then not being able to use the products is
extremely frustrasting!!! I have never had this type of email error. Please
help.

Here is error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'johnpdunaway@allshores contracting.com'.
Subject 'Balance in QuickBooks register', Account: 'Office Manager Allshores
Contracting', Server: 'mail.allshorescontracting.com', Protocol: SMTP, Server
Response: '501 <johnpdunaway@allshores contracting.com>: malformed address:
contracting.com> may not follow <johnpdunaway@allshores ', Port: 26,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79

I don't know why it is mentioning johnpdunaway@allshores contracting.com and
QuickBooks register in the Subject. The email accounts I am using are from
(e-mail address removed) and
(e-mail address removed). I can receive emails just fine but
cannot send out. The email accounts are from Hostgator and I followed the
setup the same as I would have for Outlook Express.

 

[readysetgo]

Thanks so much for the tip. I changed my 25 to 587 and set to
authenticate... and it works again!!! yeah!

 

[Gary VanderMolen]

You're very welcome. Thanks for reporting back.