cannot send e-mails using windows mail

G

glenn

I cannot send e-mails using my Windows e-mail. I think I have probably set
it up incorrectly. How can I reset it so that I can use it?
Thanks
Glenn
 
B

Bruce Hagen

What happens when you try? Any error message?

Please post the error message in its entirety. You can left click on it to
highlight and then right click to copy and then paste it into this thread.
 
B

Bruce Hagen

Your Header says "X-Newsreader: Microsoft CDO for Windows 2000"

Are you, actually, using the same machine (the one which won't let you
send email) to post here?


How do you say: "Web Interface"?
 
S

sk

I cannot send e-mail either. This is the message I am getting. Can you please
help??? The internet connection is working.
The connection to the server has failed. Subject 'Re: Therapy for Isaac (&
me)', Account: 'pop.charter.net', Server: 'smtp.charter.net', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E
 
G

Gary VanderMolen \(MVP\)

When you got that error was your Internet connection being obtained
from Charter, or were you using a laptop away from home?
 
G

Gary VanderMolen \(MVP\)

Why send users somewhere else? The Windows Mail experts are here.
No registration required.
 
S

Sam Hobbs

~BD~ said:
If you haven't explored Kerry Brown's site, perhaps you'll find it helpful
if you take a peek.


Is that the site that causes confusion? I know there is one forum site that
does.

One thing that an alternate interface site could do is to emphasize the
importance of creating threads for new questions. Something else that would
help is to emphasize the importance of the error message, including all of
the message accurately provided. Something else that would help the experts
a lot is a simple FAQ; there are some questions that are asked frequently,
some as often as daily.

Of course, Gary can speak for himself.
 
G

Gary VanderMolen \(MVP\)

I'm not alone. There are several other, very capable responders here.
Kerry Brown's site does not specialize in Windows Mail issues, and the
multitude of issues covered there is bewildering to the average user who
just wants a question about Windows Mail answered.
 
S

Sam Hobbs

~BD~ said:
Can you tell me more about this please?


I cannot at the moment. Stay tuned to this station; the problems will
re-occur and if they don't then there is no problem.
 

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