Cannot scroll or place cursor in message

[TK_MT]

I am using Outlook 2003 SP3. If I set the Message Format to use Word 2003 to
edit email messages and/or read Rich Text e-mail messages, I am unable to
place my cursor anywhere in the message or scroll through the message. If I
uncheck these options, the problem goes away, but I am unable to format fonts
or highlight text. Is this a bug with a fix or some other problem?

 

[Diane Poremsky [MVP]]

Are you scrolling with the mouse? if so, which mouse/driver do you use?

Do the arrow keys work?

--
Diane Poremsky [MVP - Outlook]





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[TK_MT]

I am using the Logitech Cordless TrackMan FX driver version 9.79. The arrow
keys do work. Do you think it's the mouse? It used to work, so could it be
one of the Outlook updates?
--
Thank you.

Are you scrolling with the mouse? if so, which mouse/driver do you use?

Do the arrow keys work?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am using Outlook 2003 SP3. If I set the Message Format to use Word 2003
to
edit email messages and/or read Rich Text e-mail messages, I am unable to
place my cursor anywhere in the message or scroll through the message. If
I
uncheck these options, the problem goes away, but I am unable to format
fonts
or highlight text. Is this a bug with a fix or some other problem?