cannot save changes to global template in office

[Guest]

Recently i've noticed that i can no longer save files in Microsoft office
2003, and the following error message appears.

Cannot save changes to global template because it was opened with read only
access. Then the computer asks me if i want to save the file in a temporary
folder. I have not changed any settings in office that could have caused this
error.
I have recently been plagued with adware,spyware and trojan horses etc.
I have got AVG anti-virus software, i am using the windows xp firewall, and
i have spyware blaster and spybot installed. However i seem to keep getting
the same adware, spyware etc even after removing it.
Is it possible that the viruses etc have caused these changes in office
settings, as they already have disabled my cookies, and i have to sign in
manually to hotmail, amazon etc.
Any help on the office problem and any advice on the virus problem would be
much appreciated, i have already tried system restore this doesn't resolve my
problem.

Cheers

Neil Mackintosh

 

[Suzanne S. Barnhill]

If you have Acrobat 7 installed, see the very last section of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Hi Suzanne,

i don't have Acrobat 7, i only have Acrobat 5 installed, is the below URL
still relevent?

Neil Mackintosh

 

[Suzanne S. Barnhill]

No, and in fact I obviously did not read your message carefully. The
symptoms you're seeing are often caused by a poorly written add-in, but temp
files could also be causing part of the problem. First see
http://www.gmayor.com/what_to_do_when_word_crashes.htm for clearing out temp
files. Then see
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm wrt
add-ins.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Suzanne S. Barnhill]

I'm afraid I'm out of ideas, but if you continue to get spyware, you might
want to consider getting a better firewall.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.