cannot purge deleted items folder

  • Thread starter Craig and Vicki Sorenson
  • Start date
C

Craig and Vicki Sorenson

Suddenly, the "empty deleted items" command no longer works. I cannot purge
the entire folder. I can go through each item seperately, and delete it, but
it is a slow process.
 
T

t-4-2

Open Deleted Items Folder >
left click on one of the messages, anyone >
press Ctrl key and HOLD >
press A key >( all messages are now " shaded " )
click Delete.
If you have a lot in the folder, it will take a few extra seconds to finish
purging.
t-4-2
 
T

t-4-2

One more suggestion :
Tools > Options >Advanced > Maintenance. Put a 'tick' on " Empty messages
from 'deleted items' folder on exit > Close > OK.
t-4-2
 
C

Craig and Vicki Sorenson

Thank you. That did purge the folder.
--
Vicki


t-4-2 said:
Open Deleted Items Folder >
left click on one of the messages, anyone >
press Ctrl key and HOLD >
press A key >( all messages are now " shaded " )
click Delete.
If you have a lot in the folder, it will take a few extra seconds to finish
purging.
t-4-2
Click to expand...
 

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