Cannot Print IE or OE

[Guest]

Hello,

I've been pouring over websites, newsgroups, and knowledge bases for two straight days!! (What a way to blow your weekend!!)

I have Windows 2000Pro and IE 6. I am unable to print in either Internet Explorer or Outlook Express. All other applications on this computer print normally.

I have seen numerous postings in this Microsoft Community that deal with the same symptoms of being unable to print with IE or OE. I am also experiencing the same symptom, as others, of seeing nothing but a blank window when I select Print Preview. If I try to select Print Setting, Internet Explorer locks up and can only be closed with the Task Manager.

I have uninstalled the Service Packs, reinstalled Internet Explorer, repaired IE, checked the Registry, re-registered .dll's, run spyware checks with latest definitions, run anti-virus programs with latest definitions, stood on my head and shaking my left foot while spinning in my chair and rebooted after just about everything. If it has been posted or suggested since early November 2003, I've done it.

The other two computers on my home network print just fine on this shared printer, including Internet Explorer and Outlook Express.

Does anyone have any fresh ideas that would help??

Thank you very much for your time,
David Kantor

 

[PA Bear]

Try, in order:

1. (Re-)Installing 5.6 Scripting Engine from
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

(WinXP users who have problems with 2a and 2b, see
http://www.mvps.org/inetexplorer/answers_9.htm)

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

4b. Find the hijacker that caused 4a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

MS04-004/02 Feb-04 Cumulative Patch for IE
http://windowsupdate.microsoft.com

 

[Hipsterdoofus]

David, do you only have 1 printer on the computer? I have 2 and only
seem to have problems printing to non-default printers that are shared
or IP printers. If i change it to the default it works fine. It is
very frustrating. I am not finding any real help on this, but seems
like a very nasty problem to me.

Hello,

I've been pouring over websites, newsgroups, and knowledge bases for two straight days!! (What a way to blow your weekend!!)

I have Windows 2000Pro and IE 6. I am unable to print in either Internet Explorer or Outlook Express. All other applications on this computer print normally.

I have seen numerous postings in this Microsoft Community that deal with the same symptoms of being unable to print with IE or OE. I am also experiencing the same symptom, as others, of seeing nothing but a blank window when I select Print Preview. If I try to select Print Setting, Internet Explorer locks up and can only be closed with the Task Manager.

I have uninstalled the Service Packs, reinstalled Internet Explorer,

repaired IE, checked the Registry, re-registered .dll's, run spyware
checks with latest definitions, run anti-virus programs with latest
definitions, stood on my head and shaking my left foot while spinning
in my chair and rebooted after just about everything. If it has been
posted or suggested since early November 2003, I've done it.

 

[Guest]

do you only have 1 printer on the computer?<

I initially had only one....a HP890. It was on its last leg anyway, so I installed a HP2410. No luck solving the problem with a new printer

Looking back at my Windows Update history, a cumulative, service pack update was installed very early in Feb....and ever since that date, I have been unable to print in IE or OE. I don't know if that had anything to do with the problem. But, that was the only configuration change that was discovered in my history

Yup......a reformat might be on the horizon. >:-

Let me know if you run across a solution
David Kanto