Cannot ping out to any other host

[geode]

I have one XPSP2 workstation that is connected to an SBS 2003 server on a
separate network from all other workstations. The workstation IP is
10.0.0.8, the NIC in the server is set at 10.0.0.9. I can remotely control
the workstation, ping its IP from the server, etc. From the workstation I
cannot initiate a connection to anything. Ping times out. IE will not
connect, etc.

This happened after I installed a new AV app. I have disabled the app,
stopped the services, rebooted, restored the system to a previous point, etc.
I think I am just looking at all of the wrong things. I would appreciate
any thoughts.

thanks!

 

[John Wunderlich]

I have one XPSP2 workstation that is connected to an SBS 2003
server on a separate network from all other workstations. The
workstation IP is 10.0.0.8, the NIC in the server is set at
10.0.0.9. I can remotely control the workstation, ping its IP
from the server, etc. From the workstation I cannot initiate a
connection to anything. Ping times out. IE will not connect,
etc.

This happened after I installed a new AV app. I have disabled the
app, stopped the services, rebooted, restored the system to a
previous point, etc.
I think I am just looking at all of the wrong things. I would
appreciate
any thoughts.

Regarding the AV app, try totally uninstalling it, not just disabling
it.

In cases like this, sometimes LSPFix or WinsockXPFix can repair the
damage

<http://www.cexx.org/lspfix.htm>
<http://www.snapfiles.com/get/winsockxpfix.html>

HTH,
John

 

[geode]

Regarding the AV app, try totally uninstalling it, not just disabling
it.

In cases like this, sometimes LSPFix or WinsockXPFix can repair the
damage

<http://www.cexx.org/lspfix.htm>
<http://www.snapfiles.com/get/winsockxpfix.html>

HTH,
John

Thanks John, I will try the removal suggestion. Lspfix showed no problems.
Winsockxpfix was a little scary. It would not save the registry and I did
not try to apply the fix after that.

Just more info, I can use windows explorer to move files off of and onto the
the machine with the problem. I can also backup from another system to the
disk in the problem machine.

Geo