Well, you can try to install the program with SYSTEM rights (a step above
Admin, the OS itself should only have those rights as I understand it,) but
honestly if there's a problem installing it with Admin rights, you've
probably got issues elsewhere that will be back to haunt you unless you find
the root cause of the problem.
That being said, specifically how does the Adobe install fail? Perhaps
there is a folder or file it tries to write to/over that is read-only, or an
error with the installer.... or a problem with her user settings in.. wait,
on two machines ... roaming profiles? or a different profile on each
machine?
Regardless, a temporary fix *might* be to try gaining system rights from an
account with admin rights - but I'd only recommend doing this if you don't
have the time to find the root cause of the problem. click Start > Run and
type CMD then click OK. at the command prompt, type this on one line
(without the quotes
" AT xx:xx /INTERACTIVE TASKMGR " and press enter.
the xx:xx should be the time, in 24 hour format, and set a minute or two
ahead of the current time. Example, if it's 3:05 pm, type " AT 15:06
/INTERACTIVE TASKMGR " Assuming the scheduler service is running, you'll
see a message that a job was added. If it's not, you'll see an error that
the task scheduler service is not started. if so, type: " net start
scheduler " hit enter, and try again when the service starts. Assuming you
get the "AT xx:xx ..." command entered before the minute switches over, then
one minute later, taskmgr will launch with System rights, and anything it
spawns will have System rights. From the task manager, goto the Processes
tab and end task on explorer.exe - your desktop will disappear but taskmgr
will remain. now click File > Run and type " EXPLORER.EXE " and the desktop
will reappear, this time with system rights. If done properly, click Start
and you will see at the top SYSTEM where the user name normally is. Now try
to install your program. when finished, don't play around with System
rights too long, you could seriously mess something up! simply log off and
log back in as your normal user. BTW, nothing you need to type is case
sensitive.. I added that for dramatic flair
If you have trouble with
that, I can email a nice batch script I wrote to do the work for you, but
the lines will surely get parsed if I cut/paste it here. Just try to use
this method of System rights as a last resort - (and it may not even work
for your problem, but worth a shot.)
good luck!