J
Jeff
I need help badly. I have XP Home SP-2 on 2 laptops. In both cases I
connect to the same ISP with the same accounts, etc. Both laptops used to
work fine, but now something has gone wrong with OE on one of them and I do
not know what to do to fix it. I think the problems started when I imported
messages from the one I use most to laptop 2. I also copied the newsgroups
dbx files and the folder dbx from 1 to 2.
Now when I try to send or receive mail with the OE on laptop 2 I get the
following error:
"An unknown error has occurred. Account '....'
Server: mail......... (it's correct)
Protocol: SMTP
Server response '421 cannot connect to SMTP server ............ connectivity
error 10061'
Port 25
Secure(SSL): No
Error Number: 421
Code: 0x800ccc67
This is a dialup system and the dialer works fine and I can surf the web
fine on laptop 2. The settings in OE6 are identical in both laptops. I
even re-entered them after deleting them, rebooting and re-entering them.
Maybe an identity problem? I do not know.
I am willing to restart from scratch with OE on the problem laptop if I knew
how to go back to a virgin OE. So:
1. How do I go back to a virgin unused OE6
2. Is importing accounts and messages from the working laptop OK?
3. How to import newsgroups?
Is there a simpler way to duplicate the OE 6 from one laptop to the other?
I have complete backups with TrueImage 7 from which I can restore if that is
what it needs.
Thanks for any help. Very frustrating.
Jeff
connect to the same ISP with the same accounts, etc. Both laptops used to
work fine, but now something has gone wrong with OE on one of them and I do
not know what to do to fix it. I think the problems started when I imported
messages from the one I use most to laptop 2. I also copied the newsgroups
dbx files and the folder dbx from 1 to 2.
Now when I try to send or receive mail with the OE on laptop 2 I get the
following error:
"An unknown error has occurred. Account '....'
Server: mail......... (it's correct)
Protocol: SMTP
Server response '421 cannot connect to SMTP server ............ connectivity
error 10061'
Port 25
Secure(SSL): No
Error Number: 421
Code: 0x800ccc67
This is a dialup system and the dialer works fine and I can surf the web
fine on laptop 2. The settings in OE6 are identical in both laptops. I
even re-entered them after deleting them, rebooting and re-entering them.
Maybe an identity problem? I do not know.
I am willing to restart from scratch with OE on the problem laptop if I knew
how to go back to a virgin OE. So:
1. How do I go back to a virgin unused OE6
2. Is importing accounts and messages from the working laptop OK?
3. How to import newsgroups?
Is there a simpler way to duplicate the OE 6 from one laptop to the other?
I have complete backups with TrueImage 7 from which I can restore if that is
what it needs.
Thanks for any help. Very frustrating.
Jeff