cannot edit graph

[jaypee]

I have a file last 2005 then i edit the file make it 2006.
I save the file at the network so that I can we can edit the file in other
computer.When I tried to edit graph in the file an error occur -"The server
application, source file, or item can't be
found, or returned an unknown error. You may need to reinstall the server
application.".But I can edit some graph in the file.What happen to my
file?What comes wrong?Please help. Im using Office2000.I already visited
http://www.rdpslides.com/pptfaq/FAQ00236.htm
but my problem is still there.
Give me some advise..
thanks.

 

[Bill Dilworth]

Hi Jaypee, lots of possible things to check. Did you ...

.... copy the file to the local hard drive before editing?
.... disable Norton's Office plug-in?
.... upgrade from office 2002 (XP) to 2003 recently?
.... download OrgChart 2.0 as the KB article suggested?



--
Bill Dilworth
A proud member of the Microsoft PPT MVP Team
Users helping fellow users.
http://billdilworth.mvps.org
-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_-_
vestprog2@ Please read the PowerPoint FAQ pages.
yahoo. They answer most of our questions.
com www.pptfaq.com
..

 

[jaypee]

We open the file through network and edit.
my using orgchart 2 and office 2000 SP3 ,We edit the file in winnt and winxp
i dont know if i have norton office plug-in.
please help

 

[Echo S]

You said you visited http://www.rdpslides.com/pptfaq/FAQ00236.htm

You need to step through all those troubleshooting options. You can disable
the Norton Office plug-in using the instructions found on that page. If it
works, great. If you don't have Norton (Symantec) AntiVirus, it won't hurt
anything.

And if that doesn't work, you need to do the other appropriate
troubleshooting steps listed for whichever item is causing the error
message. (I can't tell if you're having problems with a data chart or with
an organization chart.)