G
Guest
There are 22 unread items in the Inbox all of which have a line through them,
the message icon has a red cross and another icon has a phone and an arrow
pointing down to an envelope. (Not sure what either of those mean!)
More importantly I cannot delete them or do anything else with them. If I
try to open one the dialog box says "This item has not been retrieved from
the server." and gives me a few options none of which will allow me to delete
these entries.
I assume these are for emails whose header has been downloaded to Outlook
but then deleted from the server and Outlook is now confused. A bit like me!
Please can someone help me get out of this endless, irritating loop and
remove these items from my Inbox
Thanks
Clive
the message icon has a red cross and another icon has a phone and an arrow
pointing down to an envelope. (Not sure what either of those mean!)
More importantly I cannot delete them or do anything else with them. If I
try to open one the dialog box says "This item has not been retrieved from
the server." and gives me a few options none of which will allow me to delete
these entries.
I assume these are for emails whose header has been downloaded to Outlook
but then deleted from the server and Outlook is now confused. A bit like me!
Please can someone help me get out of this endless, irritating loop and
remove these items from my Inbox
Thanks
Clive