cannot copy driver.cab

G

Guest

when a friend of mine reinstall WinXP, during the setup process she got the
above message, even after hitting enter to retry she wasn't able to copy it
so she skipped the file and the rest of the install went smoothly.

but not she can't access the internet, the error message she gets when trying
to run her providers software, (Road Runner) is that she doesn't have a
Network
Interface card. could this be because of not being able to copy driver.cab,
if
so what can she do to get the file on her system?

oh yes, she has tried to install WinXP a couple of times and got the same
message.

thanks,

Steve
 
R

Rick \Nutcase\ Rogers

Hi,

She should be able to copy driver.cab from the I386 folder on the CD to the
C:\Windows\Driver_Cache\I386 folder on the installation right from Windows
Explorer. And, yes, it's quite likely that part of her problems with
installing the ISP software extend from this, they are looking for a network
card that the system does not recognize as being installed since it cannot
find the needed driver(s) from the driver.cab file to do so.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
G

Guest

hi Rick,

that sounds great if she is able to copy the file and put it in the
C:\Windows\Driver_Cache\I386 folder. now my question is what will she have
to do to expand the files/drivers she needs or will this happen when ISP
software is looking for her Network Interface card? I hope that makes sense.

thanks again,

Steve
 
R

Rick \Nutcase\ Rogers

Yep, essentially this is correct. The card should be installed from here -
though you may want to just force the driver installation from the
properties of the nic in device manager.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 

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