cannot connect to ISP after download and scan

[kelly]

Downloaded MS antispyware last night then scanned out and
removed many spyware sites, all as recommended. Now
browsers (Explorer and others) will not connect to
internet. ISP says it may be firewall prolem?? HOw do I
restore connectivity?

 

[Jupiter Jones [MVP]]

Kelly;
Start here:
http://support.microsoft.com/kb/892350

 

[Bill Sanderson]

If you are running Microsoft Antispyware build .509 (see Help, About)--see
the help file, and search for the Release Notes section--it has precise
instructions about how to fix this.

If you aren't on build .509, see the following KB article, and, depending on
your Windows version, the one it links to:

http://support.microsoft.com/kb/892350

 

[Andre Da Costa]

Here is fix for network issues:
http://support.microsoft.com/kb/892350

 

[Guest]

Thanks,it worked!

-----Original Message-----
Here is fix for network issues:
http://support.microsoft.com/kb/892350

--

Andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm




.

 

[Guest]

Thanks, it worked.!

-----Original Message-----
Kelly;
Start here:
http://support.microsoft.com/kb/892350

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/





.

 

[Guest]

Thanks. It worked!

-----Original Message-----
If you are running Microsoft Antispyware build .509 (see Help, About)--see
the help file, and search for the Release Notes section-- it has precise
instructions about how to fix this.

If you aren't on build .509, see the following KB article, and, depending on
your Windows version, the one it links to:

http://support.microsoft.com/kb/892350


--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm




.

 

[Bill Sanderson]

Great--Microsoft realizes that this isn't the experience the customer
expects, and I'm expecting to see some change in how this works over the
course of the beta.

 

[Guest]

-----Original Message-----
Downloaded MS antispyware last night then scanned out and
removed many spyware sites, all as recommended. Now
browsers (Explorer and others) will not connect to
internet. ISP says it may be firewall prolem?? HOw do I
restore connectivity?
.

netsh Winsock reset

any other help or things to try, let me know
(e-mail address removed)