"cannot be accessed" error message

[Guest]

Excel attachments I send using Outlook cant be opened by others.
When people try to open attachment they get;
"cannot be accessed" error message
or
"This file is not in a recognizable format"

 

[Dave Peterson]

Do they own the same version of excel as you do (or even newer versions)?

If they own xl95 and you own xl97-xl2003, then xl95 won't open the file unless
you save that file in xl95 format (or xl95/xl97-xl2003 combination format).

xl97 through xl2003 should be able to share files without any problem.

 

[Guest]

All running Office 2003 - but thanks.

Do they own the same version of excel as you do (or even newer versions)?

If they own xl95 and you own xl97-xl2003, then xl95 won't open the file unless
you save that file in xl95 format (or xl95/xl97-xl2003 combination format).

xl97 through xl2003 should be able to share files without any problem.

 

[Dave Peterson]

Are you sending the messages in Rich Text Format (RTF)?

If yes, try sending in plain text or HTML.