Cannot activate home premium :(

[Guest]

Hi all,
I'm hoping someone can help me with this, I know it's been answered a lot on
this forum but I'm really lost as to what to do.

Basically I purchased a retail version of Home Premium on launch day, it
installed fine and gave me no hassle. Since then, I've only reinstalled it on
that same pc a second time, again with no issues.

A few days ago, I got sick of Vista's quirkyness (random crashes etc) so I
went back to XP, however it felt so wrong that I had to return to Vista. I
thought this would be the perfect change to delete all my partitions and
recreate them all from scratch, and then re-install Vista x32.

It's installed fine, but in System Properties (Winkey+pause/break), it
states I have 3 days until automatic activation. So I click on Activate Now,
and I'm told that my key is in use?

I tried the automated phone system, and went through the steps there but it
also said my key was in use, and that I can only have it installed on one
computer. Yet it is installed on one machine.

I haven't a clue what to do. That automated number is useless and I can't
even talk to a real person on it. I've tried re-entering my key but I get no
where.

This is just what I don't need right now

 

[AJR]

Stay on the phone - "live" person takes over.

 

[Guest]

Stay on the phone - "live" person takes over.

Thanks mate. I got through to someone in India in less then 30secs, and she
sorted the situation in less then a minute. I was quite surprised. She asked
a few questions and then gave me a code, which activated Vista - and then
explorer crashed at the same time it activated!

Still, that was a very surprising experience.