Cannot access WMI Software

G

Guest

XP Professional SP2
Hi. I cannot view system information msinfo32.exe. I get a message Cannot
access the WMI software. Windows Management files may be moved or missing. I
have tried to start all three WMI services but get - WMI performance adaptor
gives error 2 - the system cannot find the file specified. WMI gives error
126 - specified module could not be found. The third service WMI Driver
Extensions is started (manual).
When I go into event viewer, system I have red errors DCOM EVENT 10010
SYSTEM. I have tried sfc / scannow and didn't have to replace anything and
still have the same problem in that I cannot view system info.
Can anyone advise please? Thank you.
 
G

Guest

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/02/2007
Time: 12:25:30
User: NT AUTHORITY\SYSTEM
Computer: SUE-D75B5FF1094
Description:
The server {C49E32C6-BC8B-11D2-85D4-00105A1F8304} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Thought I should paste the DCOM error above.
 
G

Guest

Kelly said:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 12/02/2007
Time: 12:25:30
User: NT AUTHORITY\SYSTEM
Computer: SUE-D75B5FF1094
Description:
The server {C49E32C6-BC8B-11D2-85D4-00105A1F8304} did not register with DCOM
within the required timeout.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Thought I should paste the DCOM error above.

First run a disk clean up and clear your Temp then proceed with the next
steps:
MS:: <Quote>
Stopping and Starting the WMI Service

If you are experiencing problems with the WMI service you might need to
manually stop and restart the service. Before doing so you should enable
WMI’s verbose logging option. This provides additional information in the WMI
error logs that might be useful in diagnosing the problem. To enable verbose
logging using the WMI control, do the following:

1.Open the Computer Management MMC snap-in and expand Services and
Applications.

2.Right-click WMI Control and click Properties.

3.In the WMI Control Properties dialog box, on the Logging tab, select
Verbose (includes extra information for Microsoft troubleshooting) and then
click OK.

Alternatively, you can modify the following registry values:
•

Set HKEY_LOCAL_MACHINE\Software\Microsoft\WBEM\CIMOM\Logging to 2.
•

Set HKEY_LOCAL_MACHINE\Software\Microsoft\WBEM\CIMOM\Logging File Max Size
to 4000000.

After enabling verbose logging try stopping the WMI service by typing the
following at the command prompt:

net stop winmgmt

If the net stop command fails you can force the service to stop by typing
this:

winmgmt /kill

Important. If you are running Windows XP or Windows Server 2003 the WMI
service runs inside a process named Svchost; this process contains other
services as well as WMI. Because of that, you should not try to stop Svchost;
if you succeed, you’ll stop all the other services running in that process as
well. Instead, use net stop winmgmt or winmgmt /kill in order to stop just
the WMI service.

You can then restart the service by typing the following command:

net start winmgmt

If the service does not restart try rebooting the computer to see if that
corrects the problem.
If it does not, then continue reading.
MS:: </Quote>



"WMI Diagnosis Utility"
http://www.microsoft.com/technet/scriptcenter/topics/help/wmidiag.mspx

Systems that have changed the default Access Control List permissions on the
%windir%\registration directory may experience various problems after you
install the Microsoft Security Bulletin MS05-051 for COM+ and MS DTC
http://support.microsoft.com/kb/909444

"ID 10010 : But this for NT4"
http://support.microsoft.com/defaul...port/kb/articles/Q187/1/46.ASP&NoWebContent=1

Event ID: 10010 - Unable To Register with DCOM
http://support.citrix.com/article/CTX104956
HTH.
Let us know.
Regs,
nass
 
G

Guest

Hi,
Problem solved. I downloaded the WMIDiag tool and found 60 files missing and
no repository folder ! I saved the 60 files from a working pc and rebuilt the
repository folder from my Windows cd following instructions here
http://windowsxp.mvps.org/repairwmi.htm. System information is now showing.
System restore is now working too :)
Thank you for your suggestions.
Best Regards,
Kelly.
 
G

Guest

Glad you got it sorted and thanks for your Valuable Feedback much appreciated.
Regards,
nass
 

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