Cannot access single website

[Guest]

I cannot access olympusamerica.com only regardless of which browser I use
(IE, Firefox or Opera). I can access all other sites, just not that one. I
turned off my Norton Interent Security to see whether that was the problem
but it had no effect. Is there some XP (I have XP Professional) setting that
I might have changed? Any other ideas? Thanks very much.

Scott

 

[Guest]

I cannot access olympusamerica.com only regardless of which browser I use
(IE, Firefox or Opera). I can access all other sites, just not that one. I
turned off my Norton Interent Security to see whether that was the problem
but it had no effect. Is there some XP (I have XP Professional) setting that
I might have changed? Any other ideas? Thanks very much.

Scott

Download the latest Macromedia flash Player from here:
http://www.macromedia.com/software/flash/about/

= ... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.

Click on privacy tab then click on Sites button make sure you didn't block
the cookies for this site or you can add it to the trusted list of sites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 <= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use TLS 1.0
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

= Before we go further are you connecting by Router or Modem, in either try to
Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!.
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

= If still no joy then continue the heavy work:
Open windows Explorer and locate the Hosts file and Rename it to Hosts.OLD
Reboot the machine and try, does it work.

= If not working still try this:
search for them by this name *index.dat* and you can delete them
then the on reboot the system will recreate them for you.
Some of them here:
C:\Documents and settings\Administrator\Cookies = index
C:\Documents and Settings\User\Cookies = index
C:\Documents and settings\User\User data = index
C:\Windows\Temp\Cookies =index
C:\Windows\Temp\History = index
C:\Windows\Temp\Temporary Internet Files\Content.IE5 = Index.dat
Reboot your machine and see if this helped.
HTH.
Let us know.
nass
===
www.nasstec.co.uk

 

[cf]

let it be known on Wed, 29 Aug 2007 12:50:05 -0700
scott770 <[email protected]> scribed:

|I cannot access olympusamerica.com only regardless of which browser I use
|(IE, Firefox or Opera). I can access all other sites, just not that one. I
|turned off my Norton Interent Security to see whether that was the problem
|but it had no effect. Is there some XP (I have XP Professional) setting that
|I might have changed? Any other ideas? Thanks very much.
|

Scott,

Since you are able to access other sites it may be that olympusamerica.com
is having problems and has nothing to do with you system/browsers.

I just tried and was able to visit
http://www.olympusamerica.com/
in IE, Opera and FF without any problems.

HTH

 

[Unknown]

Try it again!

 

[Guest]

Naas: thank you very much for the suggestions. I have already done some of
them and will do the others as soon as I can. This has happened to at least
one other person in a photography forum that I participate in, which is
strange. He also cannot access olympusamerica.com or olympus.com. I know
that both sites are up and running. Like me, he can access any other site on
the web. Thanks -- I'll keep trying your suggestions.

Best regards,
Scott

I cannot access olympusamerica.com only regardless of which browser I use
(IE, Firefox or Opera). I can access all other sites, just not that one. I
turned off my Norton Interent Security to see whether that was the problem
but it had no effect. Is there some XP (I have XP Professional) setting that
I might have changed? Any other ideas? Thanks very much.

Scott

Download the latest Macromedia flash Player from here:
http://www.macromedia.com/software/flash/about/

= ... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.

Click on privacy tab then click on Sites button make sure you didn't block
the cookies for this site or you can add it to the trusted list of sites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 <= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use TLS 1.0
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

= Before we go further are you connecting by Router or Modem, in either try to
Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!.
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

= If still no joy then continue the heavy work:
Open windows Explorer and locate the Hosts file and Rename it to Hosts.OLD
Reboot the machine and try, does it work.

= If not working still try this:
search for them by this name *index.dat* and you can delete them
then the on reboot the system will recreate them for you.
Some of them here:
C:\Documents and settings\Administrator\Cookies = index
C:\Documents and Settings\User\Cookies = index
C:\Documents and settings\User\User data = index
C:\Windows\Temp\Cookies =index
C:\Windows\Temp\History = index
C:\Windows\Temp\Temporary Internet Files\Content.IE5 = Index.dat
Reboot your machine and see if this helped.
HTH.
Let us know.
nass
===
www.nasstec.co.uk

 

[Guest]

Nass: I want to thank you so much for your help. Unchecking the "enable
third party browser extensions" is what worked. Why is that? Thanks for
your very helpful suggestions and for taking the time to help me.

Best regards,
Scott

I cannot access olympusamerica.com only regardless of which browser I use
(IE, Firefox or Opera). I can access all other sites, just not that one. I
turned off my Norton Interent Security to see whether that was the problem
but it had no effect. Is there some XP (I have XP Professional) setting that
I might have changed? Any other ideas? Thanks very much.

Scott

Download the latest Macromedia flash Player from here:
http://www.macromedia.com/software/flash/about/

= ... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.

Click on privacy tab then click on Sites button make sure you didn't block
the cookies for this site or you can add it to the trusted list of sites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 <= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use TLS 1.0
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

= Before we go further are you connecting by Router or Modem, in either try to
Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!.
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

= If still no joy then continue the heavy work:
Open windows Explorer and locate the Hosts file and Rename it to Hosts.OLD
Reboot the machine and try, does it work.

= If not working still try this:
search for them by this name *index.dat* and you can delete them
then the on reboot the system will recreate them for you.
Some of them here:
C:\Documents and settings\Administrator\Cookies = index
C:\Documents and Settings\User\Cookies = index
C:\Documents and settings\User\User data = index
C:\Windows\Temp\Cookies =index
C:\Windows\Temp\History = index
C:\Windows\Temp\Temporary Internet Files\Content.IE5 = Index.dat
Reboot your machine and see if this helped.
HTH.
Let us know.
nass
===
www.nasstec.co.uk

 

[Guest]

Glad to help Scott, do you have third-party toolbar installed?.
Also it could be the Phishing filter or the plug-ins for Norton causing this.
If you tried the Add-Ons before the unchecking the check box you will see
the culprit.
Thanks for your feedback and you are welcome.
Good luck.
nass
--------
www.nasstec.co.uk

Nass: I want to thank you so much for your help. Unchecking the "enable
third party browser extensions" is what worked. Why is that? Thanks for
your very helpful suggestions and for taking the time to help me.

Best regards,
Scott

I cannot access olympusamerica.com only regardless of which browser I use
(IE, Firefox or Opera). I can access all other sites, just not that one. I
turned off my Norton Interent Security to see whether that was the problem
but it had no effect. Is there some XP (I have XP Professional) setting that
I might have changed? Any other ideas? Thanks very much.

Scott

Download the latest Macromedia flash Player from here:
http://www.macromedia.com/software/flash/about/

= ... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.

Click on privacy tab then click on Sites button make sure you didn't block
the cookies for this site or you can add it to the trusted list of sites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 <= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use TLS 1.0
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

= Before we go further are you connecting by Router or Modem, in either try to
Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!.
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

= If still no joy then continue the heavy work:
Open windows Explorer and locate the Hosts file and Rename it to Hosts.OLD
Reboot the machine and try, does it work.

= If not working still try this:
search for them by this name *index.dat* and you can delete them
then the on reboot the system will recreate them for you.
Some of them here:
C:\Documents and settings\Administrator\Cookies = index
C:\Documents and Settings\User\Cookies = index
C:\Documents and settings\User\User data = index
C:\Windows\Temp\Cookies =index
C:\Windows\Temp\History = index
C:\Windows\Temp\Temporary Internet Files\Content.IE5 = Index.dat
Reboot your machine and see if this helped.
HTH.
Let us know.
nass
===
www.nasstec.co.uk

 

[Guest]

Nass: I unchecked the box b/4 trying any of the Add-Ons. I will try to go
through them one by one later when I have a moment to see which one was the
problem. As I understand it, I can disable them one at a time and test the
effect (renabling them to move onto the next one). I should start with the
unverified ones, but it might be any one of them. Thanks.

Glad to help Scott, do you have third-party toolbar installed?.
Also it could be the Phishing filter or the plug-ins for Norton causing this.
If you tried the Add-Ons before the unchecking the check box you will see
the culprit.
Thanks for your feedback and you are welcome.
Good luck.
nass
--------
www.nasstec.co.uk

Nass: I want to thank you so much for your help. Unchecking the "enable
third party browser extensions" is what worked. Why is that? Thanks for
your very helpful suggestions and for taking the time to help me.

Best regards,
Scott

:

I cannot access olympusamerica.com only regardless of which browser I use
(IE, Firefox or Opera). I can access all other sites, just not that one. I
turned off my Norton Interent Security to see whether that was the problem
but it had no effect. Is there some XP (I have XP Professional) setting that
I might have changed? Any other ideas? Thanks very much.

Scott


Download the latest Macromedia flash Player from here:
http://www.macromedia.com/software/flash/about/

= ... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.

Click on privacy tab then click on Sites button make sure you didn't block
the cookies for this site or you can add it to the trusted list of sites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 <= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use TLS 1.0
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

= Before we go further are you connecting by Router or Modem, in either try to
Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!.
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

= If still no joy then continue the heavy work:
Open windows Explorer and locate the Hosts file and Rename it to Hosts.OLD
Reboot the machine and try, does it work.

= If not working still try this:
search for them by this name *index.dat* and you can delete them
then the on reboot the system will recreate them for you.
Some of them here:
C:\Documents and settings\Administrator\Cookies = index
C:\Documents and Settings\User\Cookies = index
C:\Documents and settings\User\User data = index
C:\Windows\Temp\Cookies =index
C:\Windows\Temp\History = index
C:\Windows\Temp\Temporary Internet Files\Content.IE5 = Index.dat
Reboot your machine and see if this helped.
HTH.
Let us know.
nass
===
www.nasstec.co.uk

 

[Guest]

That true, and you can search for any one of them to know the source/origin
(good or bad) and try to remove or update it, if it was legit.
Good luck.
nass
-----
www.nasstec.co.uk

Nass: I unchecked the box b/4 trying any of the Add-Ons. I will try to go
through them one by one later when I have a moment to see which one was the
problem. As I understand it, I can disable them one at a time and test the
effect (renabling them to move onto the next one). I should start with the
unverified ones, but it might be any one of them. Thanks.

Glad to help Scott, do you have third-party toolbar installed?.
Also it could be the Phishing filter or the plug-ins for Norton causing this.
If you tried the Add-Ons before the unchecking the check box you will see
the culprit.
Thanks for your feedback and you are welcome.
Good luck.
nass
--------
www.nasstec.co.uk

Nass: I want to thank you so much for your help. Unchecking the "enable
third party browser extensions" is what worked. Why is that? Thanks for
your very helpful suggestions and for taking the time to help me.

Best regards,
Scott

:



:

I cannot access olympusamerica.com only regardless of which browser I use
(IE, Firefox or Opera). I can access all other sites, just not that one. I
turned off my Norton Interent Security to see whether that was the problem
but it had no effect. Is there some XP (I have XP Professional) setting that
I might have changed? Any other ideas? Thanks very much.

Scott


Download the latest Macromedia flash Player from here:
http://www.macromedia.com/software/flash/about/

= ... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.

Click on privacy tab then click on Sites button make sure you didn't block
the cookies for this site or you can add it to the trusted list of sites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 <= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use TLS 1.0
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

= Before we go further are you connecting by Router or Modem, in either try to
Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!.
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

= If still no joy then continue the heavy work:
Open windows Explorer and locate the Hosts file and Rename it to Hosts.OLD
Reboot the machine and try, does it work.

= If not working still try this:
search for them by this name *index.dat* and you can delete them
then the on reboot the system will recreate them for you.
Some of them here:
C:\Documents and settings\Administrator\Cookies = index
C:\Documents and Settings\User\Cookies = index
C:\Documents and settings\User\User data = index
C:\Windows\Temp\Cookies =index
C:\Windows\Temp\History = index
C:\Windows\Temp\Temporary Internet Files\Content.IE5 = Index.dat
Reboot your machine and see if this helped.
HTH.
Let us know.
nass
===
www.nasstec.co.uk