cannot access Outlook to change account settings

S

ssemerson

Outlook keeps trying to use exchange server and I am using it at home. I have
tried selecting work offline and then another box pops up stating it cannot
access my default email files. It forces me to close it then.
 
N

Nikki Peterson

If this is not effective, try creating a new profile.

- Click Start, and click Control Panel. Click Mail icon.
(If you use VISTA select the Classic View to see the
MAIL applet)
- Click Show Profiles
- In the "When starting Microsoft Office Outlook, use this
profile:" area, please select "Prompt for a profile to be used"
- Click Add and type the new profile name as you like in the
Profile name box. NOTE: Do NOT use the same name as
your original profile.
- Click Next and click Finish.
- Try to open Outlook. Choose the new profile in the
profile list and click OK.

Nikki

Outlook keeps trying to use exchange server and I am using it at home. I
have
tried selecting work offline and then another box pops up stating it cannot
access my default email files. It forces me to close it then.
 
D

DL

Open the Mail applet in the control panel, remove the exchange
account/connection, and correctly configure your type of connection &
account
 
S

ssemerson

I am using Vista, when I switch to classic I cannot see a "mail applet".
could it be under a folder?
 
N

Nikki Peterson

Yes, If you use VISTA you need to select the
CLASSIC VIEW to see the mail applet.

Nikki

I am using Vista, when I switch to classic I cannot see a "mail applet".
could it be under a folder?
 
S

ssemerson

Thank you both. I finally was able to figure out that since I was using a
64-bit, the mail applet was in another location.
 

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