Cannont Send or Receive

[Guest]

Hi, I need help. Starting last night I could not send or receive e-mails in
Outlook 2007. When I hit the Send/Receive button the dialog box goes
thruough the motions and appears that it is successful, but I still have the
same amount of messages in my outbox. When I check my ISP account I can see
over 50 e-mail messages that should be downloaded to Outlook, but are not.
What can I do?

 

[Diane Poremsky [MVP]]

have you restarted outlook or rebooted the computer yet?

 

[Guest]

Do you get any error messages?

 

[Guest]

Yes I have restarted the computer twice. I performed a test from the
accounts tab for all three of my e-mail accounts. They work. I can receive
them from the ISP email login. But still I cannot send or receive e-mails.
I think the problem started when I tried to send meeting invitations
yesterday because they were still in the outbox this morning.

 

[Brian Tillman]

Yes I have restarted the computer twice. I performed a test from the
accounts tab for all three of my e-mail accounts. They work. I can
receive them from the ISP email login. But still I cannot send or
receive e-mails. I think the problem started when I tried to send
meeting invitations yesterday because they were still in the outbox
this morning.

Try enabling diagnostic logging and examining the conversation between
Outlook and the mail servers. Perhaps something will be in evidence. I've
not tried 2007 yet, but here's the description for 2003. You should be able
to find it.
http://support.microsoft.com/kb/300479/en-us

 

[Guest]

No. I don't get any error messages.

 

[Guest]

Tried reinstalling Outlook ?

No. I don't get any error messages.