can send email but can't receive it

[Guest]

at first WM set up I can't send email but can receive it. after I re-set up
few times try to fix the problem finally I can send email but I had new
problem can't receive it. I tried many times to fix that problem but I can't
find it. needhelp. thanks.

vera

 

[Gary VanderMolen]

Is there an error message? If so, copy it and paste it into a reply here.

Gary VanderMolen

 

[Guest]

yes, there is an error message:
Account: 'PeoplePC Email', Server: 'pop.peoplepc.com', Protocol: POP3,
Server Response: '-ERR Syntax error', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC18

 

[Gary VanderMolen]

It is quite likely that your antivirus program is interfering with the email
receiving process. Read http://www.oehelp.com/OETips.aspx#3
If you have McAfee or Norton antivirus, uninstall it. Reboot and try
Windows Mail again. Once you get your email working properly,
download and install a less troublesome antivirus program such as the
free Avast. Whichever antivirus program you keep, be sure to
disable its email scanning option.

Gary VanderMolen

 

[Dave]

If you can receive, then your incoming (POP) settings are correct.

For your outgoing (SMTP) server settings, try
smtp.peoplepc.com