Can receive E-Mail but cannot send (PLEASE HELP)

[LJH]

Have just purchased a new laptop having problems sending e-mail's receiving
e-mail is ok, my error message is as below:

The connection to the server has failed. Subject 'test', Account:
pop.oranghome.co.uk; Server: 'smtp.orangehome.co.uk', Protocol: SMTP, Port:
25, Secure (SSL): No, Socket Error: Error number: 0x800CCoE

Any would be greatly appreciated

 

[Gary VanderMolen]

The most likely reason for that failure is that you are sending from a location
away from home. What you are experiencing is normal. For a fuller explanation
see http://www.postcastserver.com/help/Port_25_Blocking.aspx

As a general rule, the owner of the SMTP server must match the
entity providing the Internet connection.

The available workarounds are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. Substitute the SMTP server belonging to your away-from-home connection
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.