Can ping but can't RD

[Guest]

Recently, I had to change the static IP address of a remote computer. I can
ping the remote PC, but can't RD into it. I've tried remote registry and it
doesn't connect, so I can't make any changes. Before I made IP change,
everything was fine. I even called a user in the remote location and walker
her through the remote desktop options in the "My Computer" properties &
Windows Firewall. Is there anything else I'm missing? Or what can cause this?

FYI: the machine I'm connecting from is a Win2K3 Standard Server and the
remote PC is a WinXP SP2. There are two other remote PCs in the remote
office, both of which I can successfully RD into. Also, and this is probably
that much more obvious, the remote office is on a different subnet than the
one I'm on.

Thanks in advance to any suggestions/resolutions.

 

[Robert L [MS-MVP]]

Assuming you have a router in the remote office, have you modified the prod forwarding since you have changed the IP?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Recently, I had to change the static IP address of a remote computer. I can
ping the remote PC, but can't RD into it. I've tried remote registry and it
doesn't connect, so I can't make any changes. Before I made IP change,
everything was fine. I even called a user in the remote location and walker
her through the remote desktop options in the "My Computer" properties &
Windows Firewall. Is there anything else I'm missing? Or what can cause this?

FYI: the machine I'm connecting from is a Win2K3 Standard Server and the
remote PC is a WinXP SP2. There are two other remote PCs in the remote
office, both of which I can successfully RD into. Also, and this is probably
that much more obvious, the remote office is on a different subnet than the
one I'm on.

Thanks in advance to any suggestions/resolutions.

 

[Guest]

Assuming you have a router in the remote office, have you modified the prod forwarding since you have changed the IP?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Recently, I had to change the static IP address of a remote computer. I can
ping the remote PC, but can't RD into it. I've tried remote registry and it
doesn't connect, so I can't make any changes. Before I made IP change,
everything was fine. I even called a user in the remote location and walker
her through the remote desktop options in the "My Computer" properties &
Windows Firewall. Is there anything else I'm missing? Or what can cause this?

FYI: the machine I'm connecting from is a Win2K3 Standard Server and the
remote PC is a WinXP SP2. There are two other remote PCs in the remote
office, both of which I can successfully RD into. Also, and this is probably
that much more obvious, the remote office is on a different subnet than the
one I'm on.

Thanks in advance to any suggestions/resolutions

 

[Guest]

Mr. Lin,
I don't know what "prod forwarding" is. But in regards to the router
assumption, yes. I have the router configured to allow the RDP port 3389.
This is where I'm confused. How can I RD into two out of three machines? They
are all the same model and image.

 

[Robert L [MS-MVP]]

Sorry. I mean port forwarding. If you need to access more than one computer, you may use different port for the second one. This link may help,

Terminal Service How to modify Terminal Server's accessing port How to Print to a Local Network Printer in TS How to redirect TS client printers ...
www.howtonetworking.com/server/ts.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Mr. Lin,
I don't know what "prod forwarding" is. But in regards to the router
assumption, yes. I have the router configured to allow the RDP port 3389.
This is where I'm confused. How can I RD into two out of three machines? They
are all the same model and image.