Can only Print "As Admin"

[Ray]

Just recently purchased a Lexmark X3550 (which is Vista Certified [for what
it's worth]) ... At any rate, after installing the software (trying
everything except installing it using compatibility mode) I can only print a
test page by right clicking on the printer choosing "Run as administrator"
and clicking properties. From here I can print a test page without any
problems.

However, if I simply right click the printer and select properties I cannot
print a test page. And I can't print anything else either. Any attempts
result in a "Cannot Communicate with Printer" message that tells me the USB
cable isn't connected or the printer is turned off (which it obviously isn't).

Furthermore, the computer in question only has one account configured on it
and it's configured as an administrator. All of the settings under the
security tab (under properties) are set to allow. Also, I was able to get the
printer installed on my system so I know it's not the printer or cable ....
But some crazy Vista setting that is differnt on the two machines.

Any help would be greatly appreciated

 

[Alan Morris [MSFT]]

Look in the System event log. If you are getting access denied, there
should be a 6161 print event with error 5.

What I've seen in the past (not from Fuji-Xerox) is the driver writes
temporary files to a location that the user does not have write access to.

Will any of the Fuji drivers included in Vista print to the device? I'm
assuming you are using the 18 February 2008 drivers.

Is the device configured to print to a Standard TCP/IP Port?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Alan Morris [MSFT]]

If the device supports a Language Monitor disable it on the Ports tab of the
printer properties. If Enable bidirectional support is checked, uncheck
(Run as administrator) and see if this allows the unelevated admin user
print access.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.