Can not set Arial as default font

[Guest]

Hello,

I am using Word 2000 and I am not able to set the default font to Arial.
When ever I try it changes back to what it was previously. I tried it on to
different computer and it did not work on either. I change to Arial (W1) or
Helvetica depending on the computer. I was reading about Acrobat 7 causing a
problem and that suggestion did not work.
Any other suggestions?

Thank you,
Warren

 

[Stefan Blom]

How are you setting the default font? Note that when you click the
Default button in the Font dialog box, the modification is applied to
the Normal style of the current document and its template; other
documents or templates will not be affected.

--
Stefan Blom
Microsoft Word MVP


in message
news:[email protected]...

 

[Guest]

Hello,

Thank you for you quick response Stefan.
I am holding down the Shift key clicking on File Save All and saving it as a
..dot file. What I have noticed is that I can set the Arial font as a default,
close the font windows go back in and it will have gone back to Arial(W1) or
Helvetica. It does not matter if I save the document or not. I have tried to
make the changes save the document and go back into the same document and it
will still be Arial(W1) or Helvetica?
Something else that is strange is that when I change the font on the page
from Helvetica or Arial(W1) to Arial it will still say that it is still
Helvetica or Arial(W1). If I change to another font type it will show as the
correct font execpt for Arial. Arial will also show as Helvetica or Arial
(W1)?

 

[Stefan Blom]

Are you sure that the Arial font file still exists in the Fonts folder
in Windows?

--
Stefan Blom
Microsoft Word MVP


in message

 

[Guest]

Yes I have checked and it is still there on both computers? The one computer
does not have Helvetica in the fonts folder but it keeps coming up?

 

[Stefan Blom]

What happens if you click the Font Substitution button on the
Compatibility tab of Tools | Options?

Are both computers using the same printer?

--
Stefan Blom
Microsoft Word MVP


in message

 

[Guest]

One computer is connected to a Dell 5200 and the other is connected to a HP
4200. When I click on the font substitution button in a blank document I can
a error message saying that I already have the fonts. If I click on the font
substitution button in the document I am having trouble with, nothing happens?

 

[Stefan Blom]

I'm certainly no expert on printers, but I suspect this means that the
*printer* is substituting fonts. Can you find anything in the printer
options (accessed via Control Panel) that could possibly be causing the
issue?

--
Stefan Blom
Microsoft Word MVP


in message

 

[Guest]

Thank you for your help. I did not go into the control panel of the printer
but I did setup as Xerox printer as my default and that solved that problem.
It is something with the Dell and the HP.

 

[Stefan Blom]

I'm glad you got it sorted!

--
Stefan Blom
Microsoft Word MVP


in message