CAN NOT SEND EMAIL

[Mick G.]

Windows mail has been working fine, thank you, but all of a sudden, I can't
send emails. I am getting the following error message:
An unknown error has occurred. Subject 'Re: WELCOME BACK FROM YOUR CRUISE',
Account: 'Embarq Mail', Server: 'smtp.embarqmail.com', Protocol: SMTP, Server
Response: '550 SBL-XBL restriction: See
http://www.spamhaus.org/query/bl?ip=72.21.227.70', Port: 25, Secure(SSL): No,
Server Error: 550, Error Number: 0x800CCC69

 

[Gary VanderMolen]

Was your Internet connection being obtained from Embarq when you got that error?

The Spamhaus blacklist error appears to be incorrect since the IP address
72.21.227.70 is definitely valid.

 

[Mick G.]

Gary, thanks for answering. No, I'm using a hard wire connection at a
hotel. It's been working fine in this hotel as I have been here for 2 1/2
months with no problem. I hope you have a solution. Thanks.

 

[Gary VanderMolen]

Well, someone at the hotel has done something to cause the hotel's
IP address to be blacklisted. Until that matter is cleared up, all you
can do is use webmail for sending.

 

[Mick G.]

Thanks Gary. You have been a great help in understanding my problem. I
appreciate your help.

 

[Gary VanderMolen]

You're very welcome, Mick.

 

[Sam Hobbs]

It sure makes sense that a hotel would be used for spam. One question would
be if they care.


Well, someone at the hotel has done something to cause the hotel's
IP address to be blacklisted. Until that matter is cleared up, all you
can do is use webmail for sending.