Can not install software for new printer

[Guest]

When I try to install the software for a new printer I get the following
message. Please help.

c:\windows/system32/autoexe.NT
The system file is not suitable for MS-DOS and Microsoft applications
Choose 'close' to terminate the application.

I am running XP Professional w/o service pack 2

 

[Taimur Mughal [MSFT]]

Hello R L,

When trying to install software you get the error message:

16 bit Windows Subsystem
c:\windows\system32\config.nt
The system file is not suitable for running MS-DOS and Microsoft Windows
Applications.
Chose close to terminate the application.

The config.nt and the autoexec.nt were missing or corrupt in the
%SystemRoot%\system32\ directory. Those files are used to initialize the
MS-DOS
environment. The software that you are installing may have to use the MS-DOS
enviroment.

Resolution is below;
Error message when you install or start an MS-DOS or 16-bit Windows-based
program:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767

Taimur Mughal [MSFT]

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