Can NOT get my computer to recognize my MP3 player!

[DW3555]

I have tried and tried to sync my computer to my MP3 player so I can let the
kids download their music. We are using Windows Media Player to sync, but my
computer does not recognize any device (MP3 player) hooked up to the computer.


I had to install a USB 2.0 port for my daughters Phillips player ... but it
will not recognize it. My son just got a RCA player (I think it was RCA) ...
and it will not recognize it either. This is getting very frustrating to say
the least ... not to mention we have $400. worth of players that we can't use!


Help .......

 

[Mike Williams [Thin Ice]]

From my experience with Phillips players, the USB problem arises because
their software is so badly written that it only works when the account is a
full Administrator. See if that works first.

 

[Guest]

In addition to Mike's response, check the USB port with some other
USB device to make sure the port is active.
--
XP - WNP
Today is the first day of the
rest of your life.

 

[Mike Williams [Thin Ice]]

If that fails, it may be time to clear out the USB history from the
registry:

delete the registry keys under

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB

which start with Vid_

If you don't feel confident with that, backup the registry, or that part
of the registry OR simply rename those keys as xVid_ or similar.

 

[granjan]

I had the same problem until I connected it thru a self-powered USB hub.
Now it works perfectly. I guess I had too many things connected thru usb
because thru trial and error I discovered that if I disconnected my usb
printer the mp3 player worked. I already had the hub (I had used it with an
old computer), but you can get one for under 25.00.
Janice