Can no longer download a CSV file since switching to XP?

N

Nancy

I can't download a CSV file on my new XP Media laptop.

Have a new Dell Inspirion laptop with dual core processor using
Windows XP Media Edition 2005. 1gb Mem and 100 gb HD.

I was previously able to download file (CSV format) to
my old Win98SE PC with no problem. I tried to do it using my new
Win XP Media 2005 PC and it won't do it. It does not come up with
the window which asks me where I want to save it, although if
I tried to download the same file in Quicken or Money, it worked as
it always used to. I also was able to download it successfully with
my son's laptop which has Win XP on it.

When I click on "download" it says, "transferring file:
"https:/www.xxxxonlinebanking.org/account/historydownload.asp"
and then it appears as a txt file on a web page. When I close it I
get the error report:
"missing file: https:/www.xxxxonlinebanking.org/xxxxxxxstyle.css"

(The xxx's are to protect the actual name of the bank.)

I assume it's something with my laptop XP since it's always worked
before, on Win 98 and my son's XP.
Thanks in advance for the help !
Nancy
 
G

Guest

You may have to add it to the allowable list in IE pop-up blocker. Tools-->
Pop up Blocker--> Pop up blocker settings
 
A

Ada Pan [MSFT]

Hi Nancy,

Please try the suggestion to it to the allowable list in IE pop-up blocker
on Tools > Pop up Blocker > Pop up blocker settings.

I also notice that this issue happens on Windows XP Media Edition. I
recommend you submit the question in the following newsgroup as they are
best suited to help you with this issue.

Microsoft.public.windowsmedia


Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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