G
Guest
This mistake was a Windows XP issue during file copy. A friend is turning to
me for help. He thought he backed up his Quicken file on a 2nd hard drive.
Later he downloaded a program update and when he opened the program it did
not automatically open. The program started as if it had never been used
before and all of his accounts did not seem to be there. So he copied the
"backup" file from his 2nd hard drive. No there is no date we can fild
anywhere.
I have a gut feeling his backup file was empty. I did all kind of searches,
even for hidden files, for the names of the files he lost. So far I have not
found the. He lost several years of financial data for his mother's records
(she is in an assisted living home) and years of his own financial data.
Any suggestions? Intuit (Quicken) won't help unless they receive $75.00+++
and we all know software tech support is only as good as the person you get
on the luck of the drawn on the other line.
Thanks for your help.
me for help. He thought he backed up his Quicken file on a 2nd hard drive.
Later he downloaded a program update and when he opened the program it did
not automatically open. The program started as if it had never been used
before and all of his accounts did not seem to be there. So he copied the
"backup" file from his 2nd hard drive. No there is no date we can fild
anywhere.
I have a gut feeling his backup file was empty. I did all kind of searches,
even for hidden files, for the names of the files he lost. So far I have not
found the. He lost several years of financial data for his mother's records
(she is in an assisted living home) and years of his own financial data.
Any suggestions? Intuit (Quicken) won't help unless they receive $75.00+++
and we all know software tech support is only as good as the person you get
on the luck of the drawn on the other line.
Thanks for your help.