Can a Contacts/Activities Cross-Ref be made to work with Hybrid Master Calendar

[chuck]

hosted exchange client

Because of <Clients> heavy use of Master Calendar (and Outlook's
inability to handle the large volume of changes in a public calendar)
we created an actual email account called Master Calendar and <Client>
is now using that for it's many appointments to share between 10 email
accounts.

Works perfectly. But when you drill to a Contact associated with an
Appointment, then open that Contact's record and check its related
Activities tab, there is a choice for Master Calendar but not one for
the new Master Calendar.

Is there a way to replace that functionality that they were able to
use before with the original built-in Master Calendar?

Make sense?

Thanks

 

[Sue Mosher [MVP-Outlook]]

It's unlikely that you'll be able to get that to work. Each mail client would need to open the Master Calendar as a secondary mailbox in their Outlook profile. And you'd need to have a new Activities group on each contacts folder that points to the Master Calendar calendar folder.

 

[chuck]

Thank you for your time and help.

That's what I've been trying to tell them. Are there any other
solutions for this? What's the standard for sharing a master
calendar? Feel free to simply insert a link if you have one.

Thanks again,
Chuck

 

[Sue Mosher [MVP-Outlook]]

You already know that the standard solution for sharing a calendar is to use a mailbox. I think you're looking for the answer to a different question: The standard solution for sharing activity information across multiple users is to employ a CRM application.

 

[chuck]

That makes sense. And i believe the same answer applies to the
following.

I was asked to pose this question/thought.

To keep matters simple, let me identify that there is a Master
Calendar - the default one built in - and then there is the user we
created called "LEB Master Calendar". Because the default Master
Calendar cannot handle their use of it, we created LEB Master Calendar
as a user, and now everyone opens the user LEB Master Calendar's
Calendar and uses it as a group "Master Calendar".

Given that clarification, everyone already opens the LEB "Master
Calendar as a secondary mailbox in their Outlook profile". So the only
thing we would need then is to know how to create "...a new Activities
group on each contact's folder that points to the Master Calendar
calendar folder" to see if there were some feasible way to do this
easily on a case-by-case basis or to somehow do it for all Contacts.

 

[Sue Mosher [MVP-Outlook]]

Each contacts folder would need an activities group added manually in the Properties dialog for that folder.