Camera problem

[sowhat]

Hi

I'm sort of new here and I need help trying to help my sister-in-law.

She just bought a computer with Vista on it and I helped her setting it up.

After setting up the computer, I hooked her camera (Vivitar 3815) to
the PC with a USB cable and everything went fine. Then, I unhooked the
camera and hooked a brand new USB thumb drive to the PC and again,
everything was fine.

The problem started when I then tried hooking the camera back to the PC.

As soon as I power up the camera, I now get a message in the tray
stating I can safely remove the USB device. When I doubleclick on the
message, it even states that the device is a Vivitar 3815 camera but
Vista just will not recognize the camera as a removable drive anymore.

I have hooked the camera to another Vista PC and it works fine and
Vista had no problem identifying it (as it was the case initially with
my sister-in-law's PC).

It's as if the PC didn't like having a camera hooked up , then a USB
drive hooked up and finally the camera being hooked back.

It doesn't make any sense to me.

If anyone can offer a solution, it would certainly be welcomed.


thanks

PS: I have tried hooking up the camera in other USB ports, with the
same results.

 

[Cal Bear '66]

This solution has worked for several people with problematic USB devices:

Locate the file INFCACHE.1 in C:\Windows\inf

Right click on the INFCACHE.1 file, select Properties >Security > Edit, and give
your account full control.

Delete INFCACHE.1, or rename it to INFCACHE.1.BAK or temporarily move to your
desktop.

REBOOT

If this works, you can then delete the INFCACHE.1 file, Windows will NOT
recreate it.


I Bleed Blue and Gold
GO BEARS!

 

[Paul Randall]

Prior to unplugging the camera and thumb drive, have always gone through the
'safely remove hardware' process, and waited for the popup saying that it is
safe to remove the hardware, before actually turning off the camera or
unplugging the hardware?

-Paul Randall

 

[sowhat]

What if I forgot to do so. Would that be enough for Vista to never
recognize the camera, again ?