Business Contact Manager Problem

[E Berlin]

I'm having a recurring problem with Business Contact Manager. The contact
history window keeps switching to a non-standard view: showing my e-mail
inbox!!! This is a screwy bug; for a while reinstalling the BCM would fix
it, but nothing fixes it now: not Detect & Repair, not reinstalling all of
Office, nothing.

I largely bought this version of Office to gain access to the Business
Contact Manager, which is an absolute lemon.

Anyone got a fix for me?

I've found no references to anything like this in the Microsoft knowledge
base.

 

[Diane Poremsky [MVP]]

if it's a view problem, I'd try the /cleanviews switch - but since that
deletes all custom views, I'd first try resetting the view in question.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[E Berlin]

Hi Diane,
Thanks for your reply. I'm afraid, however, I'm not following you. I don't
know anything about configuring custom "views" for the BCM, so it was not a
matter of having a problem with a customized view, unless it somehow
autoswitched me into a custom view. Although the "Add" button appears to
the right of the Contact History window for a given contact, nothing appears
when it's clicked.

If you can give me a quick tip about adjusting these views I can play with
it and see if that solves the problem.

Thanks!
Elliot

if it's a view problem, I'd try the /cleanviews switch - but since that
deletes all custom views, I'd first try resetting the view in question.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I'm having a recurring problem with Business Contact Manager. The
contact history window keeps switching to a non-standard view: showing my
e-mail inbox!!! This is a screwy bug; for a while reinstalling the BCM
would fix it, but nothing fixes it now: not Detect & Repair, not
reinstalling all of Office, nothing.

I largely bought this version of Office to gain access to the Business
Contact Manager, which is an absolute lemon.

Anyone got a fix for me?

I've found no references to anything like this in the Microsoft knowledge
base.