Bug? Outlook 2003 can't handle LDAP, but Outlook Express 6 could??

[Thomas H]

Hello everyone; I have an annoying problem- I just upgraded to Outlook 2003,
and configured my company's LDAP server just as I did for Outlook Express 6.
When I create a new mail message, and click on "To", the "Select Names"
dialog box appears. Then I type a last name into the "Type Name or Select
from List" textbox. When I choose my company's LDAP directory from the drop
down, I get the message "Unable to display results because too many entries
in the Internet Directory match your search criteria."

Once this error occurs, I can then click on Advanced->Find and type in a
last name. Then, when I click on OK (in Advanced/Find), the results from my
company's LDAP server appear.

It seems to me that Outlook 2003 is trying to load the ENTIRE ldap server in
at once just to display all the names! I don't want the names to be
displayed, I want to be able to do a search first. Is there a way to
configure this? Or is this a bug?

I searched the 'net, but most of what I found was dealing with Outlook 2k or
XP- nothing with Outlook 2003.

Thanks,

-Thomas

 

[Diane Poremsky [MVP]]

what is your search base? what is the max # of contacts to show by default?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

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[Thomas H]

Diane, thanks for the quick reply! Search base is my company's org unit and
domain (example: ou=staff,dc=nowhere,dc=org), but I'm not sure where to set
the max # of displayed contacts. I get the same error even if I search on
an un-common last name.

Thanks,

-Thomas

what is your search base? what is the max # of contacts to show by default?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hello everyone; I have an annoying problem- I just upgraded to Outlook
2003,
and configured my company's LDAP server just as I did for Outlook Express
6.
When I create a new mail message, and click on "To", the "Select Names"
dialog box appears. Then I type a last name into the "Type Name or Select
from List" textbox. When I choose my company's LDAP directory from the
drop
down, I get the message "Unable to display results because too many
entries
in the Internet Directory match your search criteria."

Once this error occurs, I can then click on Advanced->Find and type in a
last name. Then, when I click on OK (in Advanced/Find), the results from
my
company's LDAP server appear.

It seems to me that Outlook 2003 is trying to load the ENTIRE ldap server
in
at once just to display all the names! I don't want the names to be
displayed, I want to be able to do a search first. Is there a way to
configure this? Or is this a bug?

I searched the 'net, but most of what I found was dealing with Outlook 2k
or
XP- nothing with Outlook 2003.

Thanks,

-Thomas

 

[Diane Poremsky [MVP]]

is should be right above the field where you enter the search base and
default is 100 in my version.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Diane, thanks for the quick reply! Search base is my company's org unit
and
domain (example: ou=staff,dc=nowhere,dc=org), but I'm not sure where to
set
the max # of displayed contacts. I get the same error even if I search on
an un-common last name.

Thanks,

-Thomas

what is your search base? what is the max # of contacts to show by default?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hello everyone; I have an annoying problem- I just upgraded to Outlook
2003,
and configured my company's LDAP server just as I did for Outlook Express
6.
When I create a new mail message, and click on "To", the "Select Names"
dialog box appears. Then I type a last name into the "Type Name or Select
from List" textbox. When I choose my company's LDAP directory from the
drop
down, I get the message "Unable to display results because too many
entries
in the Internet Directory match your search criteria."

Once this error occurs, I can then click on Advanced->Find and type in
a
last name. Then, when I click on OK (in Advanced/Find), the results from
my
company's LDAP server appear.

It seems to me that Outlook 2003 is trying to load the ENTIRE ldap server
in
at once just to display all the names! I don't want the names to be
displayed, I want to be able to do a search first. Is there a way to
configure this? Or is this a bug?

I searched the 'net, but most of what I found was dealing with Outlook 2k
or
XP- nothing with Outlook 2003.

Thanks,

-Thomas

 

[Thomas H]

Oh, okay, got it! Yes, it's set to 100. I even tried dropping it to 20,
and got the same result- and I even tried 10- same result. I also increased
the timeout to 120 seconds. Is there a registry hack for this?

Thanks,

-Thomas

is should be right above the field where you enter the search base and
default is 100 in my version.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Diane, thanks for the quick reply! Search base is my company's org unit
and
domain (example: ou=staff,dc=nowhere,dc=org), but I'm not sure where to
set
the max # of displayed contacts. I get the same error even if I search on
an un-common last name.

Thanks,

-Thomas

what is your search base? what is the max # of contacts to show by default?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hello everyone; I have an annoying problem- I just upgraded to Outlook
2003,
and configured my company's LDAP server just as I did for Outlook Express
6.
When I create a new mail message, and click on "To", the "Select Names"
dialog box appears. Then I type a last name into the "Type Name or Select
from List" textbox. When I choose my company's LDAP directory from the
drop
down, I get the message "Unable to display results because too many
entries
in the Internet Directory match your search criteria."

Once this error occurs, I can then click on Advanced->Find and type in
a
last name. Then, when I click on OK (in Advanced/Find), the results from
my
company's LDAP server appear.

It seems to me that Outlook 2003 is trying to load the ENTIRE ldap server
in
at once just to display all the names! I don't want the names to be
displayed, I want to be able to do a search first. Is there a way to
configure this? Or is this a bug?

I searched the 'net, but most of what I found was dealing with

Outlook
2k

or
XP- nothing with Outlook 2003.

Thanks,

-Thomas

 

[Diane Poremsky [MVP]]

not that I know of, but let me check with people who use ldap more often
than I do.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Oh, okay, got it! Yes, it's set to 100. I even tried dropping it to 20,
and got the same result- and I even tried 10- same result. I also
increased
the timeout to 120 seconds. Is there a registry hack for this?

Thanks,

-Thomas

is should be right above the field where you enter the search base and
default is 100 in my version.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Diane, thanks for the quick reply! Search base is my company's org
unit
and
domain (example: ou=staff,dc=nowhere,dc=org), but I'm not sure where to
set
the max # of displayed contacts. I get the same error even if I search on
an un-common last name.

Thanks,

-Thomas

what is your search base? what is the max # of contacts to show by
default?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hello everyone; I have an annoying problem- I just upgraded to Outlook
2003,
and configured my company's LDAP server just as I did for Outlook
Express
6.
When I create a new mail message, and click on "To", the "Select Names"
dialog box appears. Then I type a last name into the "Type Name or
Select
from List" textbox. When I choose my company's LDAP directory from the
drop
down, I get the message "Unable to display results because too many
entries
in the Internet Directory match your search criteria."

Once this error occurs, I can then click on Advanced->Find and type in
a
last name. Then, when I click on OK (in Advanced/Find), the results
from
my
company's LDAP server appear.

It seems to me that Outlook 2003 is trying to load the ENTIRE ldap
server
in
at once just to display all the names! I don't want the names to be
displayed, I want to be able to do a search first. Is there a way
to
configure this? Or is this a bug?

I searched the 'net, but most of what I found was dealing with Outlook
2k
or
XP- nothing with Outlook 2003.

Thanks,

-Thomas

 

[Diane Poremsky [MVP]]

on second thought, lets Google first

http://www.google.com/search?as_q=t... Directory match your search criteria&num=100

see if the first two help.

--

not that I know of, but let me check with people who use ldap more often
than I do.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Oh, okay, got it! Yes, it's set to 100. I even tried dropping it to 20,
and got the same result- and I even tried 10- same result. I also
increased
the timeout to 120 seconds. Is there a registry hack for this?

Thanks,

-Thomas

is should be right above the field where you enter the search base and
default is 100 in my version.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Diane, thanks for the quick reply! Search base is my company's org
unit
and
domain (example: ou=staff,dc=nowhere,dc=org), but I'm not sure where
to
set
the max # of displayed contacts. I get the same error even if I
search on
an un-common last name.

Thanks,

-Thomas

what is your search base? what is the max # of contacts to show by
default?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hello everyone; I have an annoying problem- I just upgraded to Outlook
2003,
and configured my company's LDAP server just as I did for Outlook
Express
6.
When I create a new mail message, and click on "To", the "Select Names"
dialog box appears. Then I type a last name into the "Type Name or
Select
from List" textbox. When I choose my company's LDAP directory from the
drop
down, I get the message "Unable to display results because too many
entries
in the Internet Directory match your search criteria."

Once this error occurs, I can then click on Advanced->Find and type in
a
last name. Then, when I click on OK (in Advanced/Find), the
results
from
my
company's LDAP server appear.

It seems to me that Outlook 2003 is trying to load the ENTIRE ldap
server
in
at once just to display all the names! I don't want the names to
be
displayed, I want to be able to do a search first. Is there a way
to
configure this? Or is this a bug?

I searched the 'net, but most of what I found was dealing with Outlook
2k
or
XP- nothing with Outlook 2003.

Thanks,

-Thomas

 

[Thomas H]

Diane, I tried the first two- I originally found those when I searched the
net, but they didn't mention Outlook 2003. But, I tried them now anyway,
and I get the same results. With both KB's, I exited Outlook 2003,
performed the change, and re-entered Outlook 2003. I also performed each
modification individually, and then combined- with the same error result.

The first link (Microsoft KB 311829) didn't change anything. The second
link, Microsoft KB 262848, was the registry key for the "max number of
contacts to display" dialog box from Outlook; it was already set to 10 from
when I changed it. I follwed KB 262848 and changed it to 12 (just to verify
a change), and it did show the change inside Outlook 2003.

Plus, those links seem to be related to an "explicit search" of the LDAP. I
think the problem is that when I compose a message, and click the "To:"
button, then I choose "Company LDAP" from the drop down, that Outlook 2003
is trying to display the entire LDAP in that little "select contacts"
dialog. After the error boxes are done popping up, if I click "Advanced",
and then "Find", I can search the LDAP okay. I hope that makes sense...

That's why I think this might be a bug; when I choose "Company LDAP" from
the drop down, Outlook 2003 should only display the first 100 (or 20 or 10
or 12) entries from the ldap server- and then let me click advanced/find. I
think it's trying to dump the whole LDAP server into the "select contacts"
dialog box! With Outlook Express, it let me do a "Search" first
(Edit/Find/People), but I can't find a similar function in Outlook 2003- the
only "people search" I can do from the Outlook menus is a search of my
personal contacts folder.

Here's some info for my environment; computer is P4/3.0 ghz, 2 GB ram, WinXP
Pro SP1 with all the latest updates, Office 2003 Professional Enterprise
Edition. The Outlook 2003 version information is Version 11.0, Build 5608.
I just noticed there's an Office 2003 Support Pack 1 available (which I
haven't installed yet)- but I checked Microsoft KB 872839, and there's no
update for this problem.

Thanks again for your help with this; it's greatly appreciated!

-Thomas

on second thought, lets Google first

http://www.google.com/search?as_q=t... Directory match your search criteria&num=100

see if the first two help.

--

not that I know of, but let me check with people who use ldap more often
than I do.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Oh, okay, got it! Yes, it's set to 100. I even tried dropping it to 20,
and got the same result- and I even tried 10- same result. I also
increased
the timeout to 120 seconds. Is there a registry hack for this?

Thanks,

-Thomas

is should be right above the field where you enter the search base and
default is 100 in my version.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Diane, thanks for the quick reply! Search base is my company's org
unit
and
domain (example: ou=staff,dc=nowhere,dc=org), but I'm not sure where
to
set
the max # of displayed contacts. I get the same error even if I
search
on
an un-common last name.

Thanks,

-Thomas

what is your search base? what is the max # of contacts to show by
default?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Hello everyone; I have an annoying problem- I just upgraded to
Outlook
2003,
and configured my company's LDAP server just as I did for Outlook
Express
6.
When I create a new mail message, and click on "To", the "Select
Names"
dialog box appears. Then I type a last name into the "Type Name or
Select
from List" textbox. When I choose my company's LDAP directory from
the
drop
down, I get the message "Unable to display results because too many
entries
in the Internet Directory match your search criteria."

Once this error occurs, I can then click on Advanced->Find and type
in
a
last name. Then, when I click on OK (in Advanced/Find), the
results
from
my
company's LDAP server appear.

It seems to me that Outlook 2003 is trying to load the ENTIRE ldap
server
in
at once just to display all the names! I don't want the names to
be
displayed, I want to be able to do a search first. Is there a way
to
configure this? Or is this a bug?

I searched the 'net, but most of what I found was dealing with
Outlook
2k
or
XP- nothing with Outlook 2003.

Thanks,

-Thomas