Bug and Solution to XP SP2 explorer.exe "The address Ox00000000 could not be written".

[Mike]

Hello

First, I apologize for english mistakes but my native language is
french.


There is a problem with explorer.exe which appears after installing
SP2 for windows XP.


The symptom is a crash of explorer.exe with a message saying that
"the address 0x00000000 could not be written"

The crash occurs when you click (right or left) on a multimedia file
(.AVI) which contains a DIVX encoded movie.
The crash also occurs when the mouse pointer is near such a file.

I have not spend a lot of time checking all the DivX codec versions
but at least it crashes with DivX 5.x

The cause of the crash seems to be the behaviour of explorer.exe which
trys to gather information on the file or the

first image (varies with folder properties).

I'm not sure of what component is faulty. It could be explorer.exe (XP
SP2), the DivX Codec, or WinXP SP2 kernel and

its new MMU protection feature or some dll (I think it is
shmedia.dll).

THE SOLUTION

The only solution I found is to inactivate explorer.exe behaviour. I
got three benefits
1) No more explorer.exe crash
2) Now all .AVI files are launching much more quickly
3) explorer.exe is faster when wandering across folders

To inactivate explorer.exe behaviour implies registry editing so TAKE
THE USUAL PRECAUTIONS

1) launch regedit
2) Locate the following key:
HKEY_CLASSES_ROOT\CLSID\{87D62D94-71B3-4b9a-9489-5FE6850DC73E}
and rename it by inserting a dash before so it will become

HKEY_CLASSES_ROOT\CLSID\-{87D62D94-71B3-4b9a-9489-5FE6850DC73E}
The idea of renaming is to ease the come back (if wanted) when the
problem will be fixed

3) Quit regedit
4) Reboot the computer


This information is given as it is and just to help. You must assume
the responsability to try the fix and any

consequences which may occur.

Don't forget to be caucious when doing registry change

Hoping having been helpful, cheers

Mike

 

[Rock]

Hello

First, I apologize for english mistakes but my native language is
french.


There is a problem with explorer.exe which appears after installing
SP2 for windows XP.


The symptom is a crash of explorer.exe with a message saying that
"the address 0x00000000 could not be written"

The crash occurs when you click (right or left) on a multimedia file
(.AVI) which contains a DIVX encoded movie.
The crash also occurs when the mouse pointer is near such a file.

I have not spend a lot of time checking all the DivX codec versions
but at least it crashes with DivX 5.x

The cause of the crash seems to be the behaviour of explorer.exe which
trys to gather information on the file or the

first image (varies with folder properties).

I'm not sure of what component is faulty. It could be explorer.exe (XP
SP2), the DivX Codec, or WinXP SP2 kernel and

its new MMU protection feature or some dll (I think it is
shmedia.dll).

THE SOLUTION

The only solution I found is to inactivate explorer.exe behaviour. I
got three benefits
1) No more explorer.exe crash
2) Now all .AVI files are launching much more quickly
3) explorer.exe is faster when wandering across folders

To inactivate explorer.exe behaviour implies registry editing so TAKE
THE USUAL PRECAUTIONS

1) launch regedit
2) Locate the following key:
HKEY_CLASSES_ROOT\CLSID\{87D62D94-71B3-4b9a-9489-5FE6850DC73E}
and rename it by inserting a dash before so it will become

HKEY_CLASSES_ROOT\CLSID\-{87D62D94-71B3-4b9a-9489-5FE6850DC73E}
The idea of renaming is to ease the come back (if wanted) when the
problem will be fixed

3) Quit regedit
4) Reboot the computer


This information is given as it is and just to help. You must assume
the responsability to try the fix and any

consequences which may occur.

Don't forget to be caucious when doing registry change

Hoping having been helpful, cheers

Mike

The right click crash problem with windows explorer and Divx .2 is well
known.