BSOD 0x1000000a & ACPI.SYS Dell Latitude D820

[Guest]

I have a user that is running XP SP2 and about once a week gets a BSOD upon
reconnecting the laptop to the docking station. I'm not 100% sure exactly
when it comes up but I know it is somehow related to the docking/undocking
process. I asked the user to be sure she is using the Undock button on the
Start menu before she disconnects the laptop.

Has anyone else run into this yet?

Thanks,

Here's the minidump info:

Microsoft (R) Windows Debugger Version 6.6.0003.5
Copyright (c) Microsoft Corporation. All rights reserved.

Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp.050622-1524
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Wed Jun 7 09:05:17.359 2006 (GMT-5)

...............................................
*******************************************************************************
*
*
* Bugcheck Analysis
*
*

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {c, 2, 0, 804ef06b}

Probably caused by : ACPI.sys ( ACPI!ACPIDockIrpRemoveDevice+119 )

Followup: MachineOwner

 

[Guest]

I forgot to mention I'm having the user run Prime95 for at least 4 hours to
see if there are any calculation errors. Thanks in advance...

Here's more in-depth information:

0: kd> !analyze -v
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000c, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 804ef06b, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 0000000c

CURRENT_IRQL: 2

FAULTING_IP:
nt!IopInsertRemoveDevice+33
804ef06b 3931 cmp [ecx],esi

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

LOCK_ADDRESS: 8055a4e0 -- (!locks 8055a4e0)

Resource @ nt!PiEngineLock (0x8055a4e0) Available

WARNING: SystemResourcesList->Flink chain invalid. Resource may be
corrupted, or already deleted.


WARNING: SystemResourcesList->Blink chain invalid. Resource may be
corrupted, or already deleted.

1 total locks

PNP_TRIAGE:
Lock address : 0x8055a4e0
Thread Count : 0
Thread address: 0x00000000
Thread wait : 0x0

LAST_CONTROL_TRANSFER: from 804f4ef5 to 804ef06b

STACK_TEXT:
ba50faec 804f4ef5 89e58a68 8888a588 00000000 nt!IopInsertRemoveDevice+0x33
ba50fb3c 804f176e 89e58a68 00000000 8888a500
nt!IopCompleteUnloadOrDelete+0x127
ba50fb54 b9f89e8f 8888a500 88e250a8 b9f89d76 nt!IoDeleteDevice+0x76
ba50fb74 b9f7fde1 8888a588 00e250a8 88e2513c
ACPI!ACPIDockIrpRemoveDevice+0x119
ba50fba4 804eef95 8888a588 b9f94f0c ba50fc30 ACPI!ACPIDispatchIrp+0x129
ba50fbb4 8059183b 8888a588 8888a588 00000002 nt!IopfCallDriver+0x31
ba50fbe0 80591a9d 8888a588 ba50fc0c 00000000 nt!IopSynchronousCall+0xb7
ba50fc34 804f6d72 8888a588 00000002 00000000 nt!IopRemoveDevice+0x93
ba50fc5c 80593466 00000000 00000018 e25104e0
nt!IopRemoveLockedDeviceNode+0x160
ba50fc74 805934cd 888dede0 00000002 e25104e0 nt!IopDeleteLockedDeviceNode+0x34
ba50fca8 8059913b 8888a588 025104e0 00000002
nt!IopDeleteLockedDeviceNodes+0x3f
ba50fd3c 805993fe ba50fd78 806e4974 e3cb2820
nt!PiProcessQueryRemoveAndEject+0x76b
ba50fd58 80599544 ba50fd78 88a590b8 8056375c
nt!PiProcessTargetDeviceEvent+0x2a
ba50fd7c 80537851 88a590b8 00000000 89e3bda8 nt!PiWalkDeviceList+0xea
ba50fdac 805ce7d4 88a590b8 00000000 00000000 nt!ExpWorkerThread+0xef
ba50fddc 805451ce 80537762 00000001 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


STACK_COMMAND: kb

FOLLOWUP_IP:
ACPI!ACPIDockIrpRemoveDevice+119
b9f89e8f 33c0 xor eax,eax

FAULTING_SOURCE_CODE:


SYMBOL_STACK_INDEX: 3

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: ACPI!ACPIDockIrpRemoveDevice+119

MODULE_NAME: ACPI

IMAGE_NAME: ACPI.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 41107d27

FAILURE_BUCKET_ID: 0xA_ACPI!ACPIDockIrpRemoveDevice+119

BUCKET_ID: 0xA_ACPI!ACPIDockIrpRemoveDevice+119

Followup: MachineOwner