Browsers Hangs!

[Guest]

I have windows xp home edition, and have recently downloaded all the
necessary microsoft updates in my computer. But recently I'm finding that my
browsers window hangs after closing it for a few seconds. This never
happened before.

I have ran my up to date anti virus (no virus), I have ran microsoft
spyware, no spyware! I have ran adware -- nothing!

I have defrag my computer, cleaned my computer (files) and anything else
that is required.

I have checked with microsoft to find out more and can't find anything that
could be wrong. Even there are times that it hangs, that I try to close it
myself and then have to send a error report to microsoft. A few times, I had
to anyways cause something failed to work, all on it's own.

Any Idea what the problem could be??

Thanks,

 

[Guest]

I forgot to mention I have dsl (high speed internet). Everything was fine a
week ago, and I been high speed for 3 yrs and had windows xp home edition
since March!

 

[Rick \Nutcase\ Rogers]

Hi Robyn,

It may be a corrupt or damaged plugin. Errors when opening/closing Internet
Explorer are often caused by malevolent or damaged plug-ins. These are small
program files downloaded to support some features in web pages. To fix it,
you must first log into the account experiencing the trouble. Then in the
Control Panel under Internet Options, click on the programs tab, then on the
button to manage add-ons.
Click on each non-microsoft plug-in and then disable it on the lower left.
Repeat for the entire list, then apply/ok your way back out and reboot the
system. Log back into this account and see if you can now open/close IE
without any error messages.

If successful, you can slowly reenable the plugins a few at a time to
isolate which one is causing the problem. Leave the problematic one
disabled, or delete it from the C:\Windows\downloaded program files folder.
--
Best of Luck,


Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org