Browser Hijacker - How can I remove completely?

G

Guest

My fathers PC went unprotected and now his broswser has been hijacked. I've
tried everything to get rid of it completely (Spy Bot, SpySweeper, Hijack
This, Counterspy, Yumgo etc) but it just keeps coming back. So far I have
removed over 600 viruses from his PC but this one is a devious devil.

One of the web browser addresses appears as res://shdocsv.dll/blank
and another as http://540filost.com/randomsites.

I can't access regedit in Run mode and i'm at a loss as to my next move?
Help me Obi Wan Kenobi, you're my only hope! Anyone....please?
 
D

David H. Lipman

From: "Leighmgf" <[email protected]>

| My fathers PC went unprotected and now his broswser has been hijacked. I've
| tried everything to get rid of it completely (Spy Bot, SpySweeper, Hijack
| This, Counterspy, Yumgo etc) but it just keeps coming back. So far I have
| removed over 600 viruses from his PC but this one is a devious devil.
|
| One of the web browser addresses appears as res://shdocsv.dll/blank
| and another as http://540filost.com/randomsites.
|
| I can't access regedit in Run mode and i'm at a loss as to my next move?
| Help me Obi Wan Kenobi, you're my only hope! Anyone....please?

I hope that was...
SpyBot Search and Destroy v1.4
and
Ad-aware SE v1.06 and gthey were BOTh fully updated.

Did you scan in Safe Mode ?

I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.

BHODemon
http://www.definitivesolutions.com/bhodemon.htm

In case you truly have a virus (as indicated by Regedit being disabled) please perform the
following....


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } three batch files, five Kixtart scripts, one Link
(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE. It will
simplify the process of using; Sophos, Trend and McAfee Anti Virus Command Line Scanners to
remove viruses, Trojans and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode. This
way all the components can be downloaded from each AV vendor’s web site.
The choices are; Sophos, Trend, McAfee, Exit the menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

* * * Please report back your results * * *
 
L

Leythos

My fathers PC went unprotected and now his broswser has been hijacked. I've
tried everything to get rid of it completely (Spy Bot, SpySweeper, Hijack
This, Counterspy, Yumgo etc) but it just keeps coming back. So far I have
removed over 600 viruses from his PC but this one is a devious devil.

One of the web browser addresses appears as res://shdocsv.dll/blank
and another as http://540filost.com/randomsites.

I can't access regedit in Run mode and i'm at a loss as to my next move?
Help me Obi Wan Kenobi, you're my only hope! Anyone....please?

Only download software you can validate as uncompromised - in the case
of non-vendor site you have no guarantee that the files are unmodified
or uncompromised. Anyone providing a link to a non-vendors site with a
direct download should not be trusted, the vendors sites are the safest
place to download their application.

Always remember - only download files from Trusted Sites.

After you install any of these applications and update them, run them in
SAFE MODE to allow them to properly clean your system.

These sites are for downloading Anti-Spyware tools, in order that I
would use them myself:

AdAwareSE can be found here:
http://www.lavasoft.de/support/download/

SpyBot Search and Destroy can be found here:
http://www.safer-networking.org/en/download/index.html

HiJack can be found here:
http://www.spywareinfo.com/~merijn/downloads.html

Ewido Security Suite Trial can be found here:
http://www.ewido.net/en/download/

CrapCleaner can be found at the vendors site here:
http://www.ccleaner.com/ccdownload.asp

CleanUp can be found at the vendors site here:
http://www.stevengould.org/software/cleanup/download.html
or from another reputable source:
http://www.tucows.com/get/405276_152071

The following are two links to Antivirus software in order that I would
use them:

You can also download Symantec Trial version of their Antivirus software
from here:
http://www.symantec.com/downloads/

Download AVG Personal Free edition from here:
http://free.grisoft.com/freeweb.php/doc/2/

These are the actual vendors sites, not some unknown or authorized no-
name site. They also don't artificially increase the hits for sites that
get paid for the amount of traffic they can generate like one poster has
admitted to in this group.
Accoding to PCBUTTS1
The authors of the above programs, with the exception of Microsoft has given
the owner of pcbutts1.com express written permission to redistribute their
software FROM HIS WEBSITE DIRECTLY.

Except he can't prove it and none of them validate his statement.
 

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