Brother MFC 5440CN

[goldpony]

I have a Brother MFC 5440CN and I can't get my fax into my Window Vista.
What am I doing wrong?

 

[Hal Hostetler [MVP P/I]]

If you mean you aren't able to tell Windows Fax and Scan to use your Brother
MFC device to send and receive faxes, this is normal behavior; Windows Fax
and Scan can only use an analog fax modem to send and receive faxes.
Brother may have included a fax driver for their MFC device. This would
need to be installed per Brother's documentation. If you've done this and
it doesn't work, the folks at Brother are who you need to talk to.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[goldpony]

I don't think that I have Windows Fax... Where can I get one?
Lauria

If you mean you aren't able to tell Windows Fax and Scan to use your
Brother
MFC device to send and receive faxes, this is normal behavior; Windows Fax
and Scan can only use an analog fax modem to send and receive faxes.
Brother may have included a fax driver for their MFC device. This would
need to be installed per Brother's documentation. If you've done this and
it doesn't work, the folks at Brother are who you need to talk to.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Hal Hostetler [MVP P/I]]

Windows Fax and Scan is included with Windows Vista Business and Ultimate
versions, it is not included with, nor can it be acquired for Vista Home and
Basic versions. If you have Vista Business or Ultimate, it is available
from 'Control Panel|Programs and Features|Turn Windows Features on or off'.
If you have Home or Basic, these third party fax applications are compatible
with Vista:

Snappy Fax
http://www.snappysoftware.com/
RKSFax
http://www.rkssoftware.com/rksfax/overview.html
VentaFax
http://www.ventafax.com/
FaxTalk FaxCenter Pro 7.5
http://www.faxtalk.com/products/ftfcp/index.htm

I've seen reports that the free version of BVRP works with Vista also:

http://www.usr.com/bvrp/bvrp.asp
BVRP PhoneTools

Since the above comes bundled with new USR modems, I don't know if it will
work with non-USR modems. Note that NONE of these products are designed to
work with the Fax section of an All-In-One device, they're all made for use
with an analog fax modem. The only way you can use your computer to fax
with your 5440CN is if Brother provided a driver to do it.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

I don't think that I have Windows Fax... Where can I get one?
Lauria

 

[goldpony]

Oh, thank you, Hal. I surely appreciate it. Which one do you prefer??
Thanks,
Lauria