Boot Problems

[Guest]

I have a computer that boots into a BSOD saying Windows has stopped, etc...
with the error

Stop :0x0000007E (other numbers..)

It will boot in SAFE MODE, but not in SAFE MODE with NETWORKING (I get the
above error also)

What files/services load with safe mode w/ networking that don't with
regular safe mode?

I believe the problem lies with a corrupt or bad file/driver

 

[Pegasus \(MVP\)]

I have a computer that boots into a BSOD saying Windows has stopped, etc...
with the error

Stop :0x0000007E (other numbers..)

It will boot in SAFE MODE, but not in SAFE MODE with NETWORKING (I get the
above error also)

What files/services load with safe mode w/ networking that don't with
regular safe mode?

I believe the problem lies with a corrupt or bad file/driver

Boot into Save Mode, then run msconfig.exe. Now disable each
and every program under the Startup tab, and disable all non-MS
services under the services tab. Reboot, then re-enable the programs
step by step until you find the culprit.

You could also use System Restore to return the machine to the
condition it was in before the problem started.

 

[Guest]

I have boot problems as well. Wrt to the use of msconfig.exe I can certainly
run the PC in this mode and perhaps see an error or two. The problem is how
can I rectify this with a possible solution eg modify the boot.ini without
constantly having to run msconfig.exe in the background. If I "log out" of
msonfig.exe I am back to the all the other boot problems which occurred in
the first place. Help!!!

Dave

 

[Rock]

I have boot problems as well. Wrt to the use of msconfig.exe I can
certainly
run the PC in this mode and perhaps see an error or two. The problem is
how
can I rectify this with a possible solution eg modify the boot.ini without
constantly having to run msconfig.exe in the background. If I "log out"
of
msonfig.exe I am back to the all the other boot problems which occurred in
the first place. Help!!!

You don't "logout of Msconfig". Msconfig is a way of controlling what loads
at start up. By disabling items through Msconfig, through process of
elimination, determine what program/service is causing the problem. Once
that's determined then figure out a solution.

 

[Gerry Cornell]

A complete copy of the Stop Error messaf=ge would be helpful.
http://msdn2.microsoft.com/en-us/library/ms795746.aspx

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on the
My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

Also copies of all Error Reports appearing about the time the error
occurs.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event Viewer.
Now start your message (email) and do a paste into the body of the
message. Make sure this is the first paste after exiting from Event
Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Gerry Cornell]

Dave

You should not introduce your problems to another users thread. It
gets those trying to help confused!

What Error message are you seeing and at what are the cirumstances
when it arises?

Have you recently changed a hard drive or reinstalled Windows XP?
Have you tried to make the computer dual boot?

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly.Keep pressing the
F8 key during Start-Up and select option
- Disable automatic restart on system failure.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Thanks for the reply... I've checked out all the MS stuff on the particluar
error message, and done a lot of what has been suggested. My main question
though is:

What is being loaded/run when booting with Safe Mode with Networking that is
not loaded/run with plain Safe Mode. It is obvious with me that part of what
ever is loading with networking is causing my problem.. Thanks

 

[Gerry Cornell]

The direct amswer to your question is I have no idea!

What you do is your prerogative but if you do not post copies of error
reports I fail to see how I can help. Error reportsare often
ambiguous, being open to more than one interpretation. Equally they
they can open up many avenues of enquiry which are not always obvious.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[AJR]

Booting in safe mode but not normally indicates a driver problem - you may
get some help by using bootleg.

 

[Pegasus \(MVP\)]

If networking is causing a problem then you should uninstall
all network components, then re-install them. You might
also try to disable the network adapter and/or install a
different adapter.

 

[Guest]

Gerry

1stly thanks for your comments and apologies for introducing my problems to
another users thread. After much frustration in getting my system up and
running with internet access, I followed Help and Support by searching for
"booting" problems and saw this particular post. It was only after reading a
few posts that I ascertained that the protocol was to start a new post. As
to your questions posed:

Dave

You should not introduce your problems to another users thread. It
gets those trying to help confused!

What Error message are you seeing and at what are the cirumstances
when it arises?

Among the errors that I received were the dreaded "Windows could not start
because the following file is missing or corrupt:
\WINDOWS\SYSTEM32\CONFIG\SYSTEM
You can attempt to repair this file by starting Windows Setup using the
original Setup CD-ROM"
Since accessing this forum I have learnt much more about this error but
prior to that it meant several attempted re-installations, fresh
installations and the use of the Symantec Recovery Disk which I purchased as
part of Nortons System Works 2006 - which in the end helped me get my system
up and running although I suspect that somewhere along the line I have picked
up some boot/start-up legacy problems through the use of that Disk - namely
the splash screen on boot up which shows eventually a thick 1/2 " horizontal
line made of 1/2" vertical bars which start from left to right at the bottom
the screen. When I eventually managed to boot up and received the above
error message by using the F8 option and booting up initially into Safe Mode
I could boot up normally. Other times Safe Mode also caused the error
message - again through F8 using the Last Known Configuration which worked
also seemed to allow me to boot.

Have you recently changed a hard drive or reinstalled Windows XP?
Have you tried to make the computer dual boot?

Yes this is essentially what I did - my old 80GB drive which had three
partitions C:WinXp; Drograms & E: Data was replaced as a Slave (and to
become my new E: Data - using a logical partition) with a 250GB Master
partitioned as C:WinXp and D: programs. However because of problems
experienced above I also had to re-install Windows XP several times. At
times my slave disk became unallocated and I had to re-partition it with
Partition Magic. Although it was not my intention to make it a dual boot, it
somehow ended up as a dual boot system which manifested itself in both on the
splash screen with two Windows XP options as well as the boot.ini file.
Through trial and error I have now modified the boot.ini file and have the
boot.ini as part of the system which seems to boot up without the above
error. However the booting up (whether successful or not) seems to take an
inordinate amount of time before the above horizontal line splash screen
occurs - thereafter it is either unsuccessful or successful. Other problems
experienced following a successful boot up include failure to uninstall and
install programs.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly.Keep pressing the
F8 key during Start-Up and select option
- Disable automatic restart on system failure.

I don't think this is the problem - but mainly because through my ignorance
I probably cannot understand what you are attempting to say. If this issue
is related to my above problem I would appreciate some further explanation as
to what you mean by the automatic restart on system failure.

I hope I have attempted to provide you with further background information.
Once again many thanks.
Dave

 

[Guest]

Here is the BSOD error message I receive when I boot up any way other that
Safe Mode:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

If this is the first time you've seen this Stop error screem,
restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is
identified in the Stop message, disable the driver or check
with the manufacturer for driver updates. Try changing video
adapters.

Check with your hardware vendor for any BIOS updates. Disable
BIOS memory options such as caching or shadowing. If you need
to use Safe Mode to remove or disable components, restart your
computer, press F8 to select Advance Startup Options, and then
select Safe Mode.

Technical information:

*** STOP: 0x0000007E (0xC0000005,0xF5CDD4D0,0xF7C45FC8,0xF7C45CC4)

That's it...any clue?

 

[Gerry Cornell]

I have a thought about Network services and drivers. If you boot in
Safe Mode an Error Report like so is produced. Note the Event ID is
7026 as this detail will help you find your own Report n the System
log in Event Viewer.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 07/01/2007
Time: 13:20:20
User: N/A
Computer: GERALD-SKQPK3W8
Description:
The following boot-start or system-start driver(s) failed to load:
AFD
Avg7Core
Avg7RsW
Avg7RsXP
BANTExt
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
Tcpip

As starting Safe Mode with Networking Support requires additional
drivers then one or more of these drivers will be required so it is
possible that it is one of the listed drivers that is causing your
problem. Post a copy of the corresponding report generated on your
machine when you boot in Safe Mode ( not Safe Mode with Networking
Support ). It is unlikely that the corresponding Report will not be
generated if you try to boot in Safe Mode with Networking Support
because the Stop Error will prevent the further creation of Error
Reports.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Gerry Cornell]

Dave

Was the original hard drive in the computer when you formatted and
installed Windows XP on your new hard drive?

If yes my feeling is that this could be the cause of all your
subsequent problems.

A new installation of XP inevitably means you have to reinstall all
programmes and third party drivers. The only files of interest on your
old drive are the data files.

The way I would install Windows XP is as follows:

1. Disconnect all hardware peripherals, except keyboard, mouse and
monitor.

2. Remove old hard drive and install new drive as master.

3. Format and install Windows XP.but hold off on updates. Turn off
Automatic updating and set it to Notify but not install.

4. If you want to partition use Partition Magic at this stage do so
but I would keep Windows XP and programmes in the same partition.

5. Set up internet connection and configure Internet Explorer and
Outlook Express for use.

6. Install freeware Anti-Virus software e.g. AVG 7.5 (ditch Norton
and listen to the loud sigh of relief coming from your computer).

7. Download and install Windows Defender.

8. Download and install Adaware and/or Spybot S& D

9. Connect other hardware and get latest third party drivers and
software as you deal with each item.

10. Install Windows Updates using an SP2 CD first and then download
and install other updates in sequence but in manageable numbers.

11. Run Disk CleanUp, including More, Options, System Restore
followed by Disk Defragmenter.

12. Introduce your old hard disk as slave. You then need to clean up
the drive if you intend to reuse it.

If you think it might be best to start again back up all data files to
CD. Then collect all web addresses and instructions need to perform
each task. Write your plan down.

I am by no means experienced in installing Windows XP and setting up a
new system so let's see what others say.

You probably need to rethink your partitioning strategy. If you need
help there just ask in a new thread.

Why did you buy a new hard drive? Was it for extra space or a problem
with the drive? If only for extra space you most likely would have
done better leaving the old hard drive as master and introduced the
new drive as slave.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Gerry Cornell]

Go to Start, Control Panel, Folder Options, View, Advanced Settings
and verify that the box before "Show hidden files and folders" is
checked and "Hide protected operating
system files " is unchecked. You may need to scroll down to see the
second item. You should also make certain that the box before "Hide
extensions for known file types" is not
checked. Next in Windows Explorer make sure View, Details is selected
and then select View, Choose Details and check before Name, Type,
Total Size, and Free Space.

In Windows Explorer check the location of hwinterface.sys. It could be
malware. It is not a Windows core file.
http://www.file.net/process/hwinterface.sys.html

In Search Companion check the boxes under
More Advanced Options to:

Search system folders.
Search hidden files and folders.
Search sub-folders.

before searching My Computer for "hwinterface" without the quotes.

All the others except vsdatant are shown as signed on my own system.
Vsdatant should be signed but it is not on my system because I do not
have Zone Alarm.

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.
None of the drivers listed in your Error Report, except perhaps
hwinterface, should be in any list of unsigned drivers.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~