Boot problem

L

Louis

I have a boot up problem with my xp pro. I shut my computer down at night
and in the morning I get a grey screen at boot up, before anything shows. I
can hear the computer going thru the startup process with nothing showing on
the screen. After turning it on and off many times, including using a dos
boot disc (which doesn't make a difference) it will finally boot. (a
twenty-five minute process). Once it is running I am able to restart without
any problem. It only happens after several hours of being shut down. I have
run diagnostics on the hardware, monitor, graphics card and system. All
pass. Can someone point me in the right direction on how to solve or where
to go for a solution?



Thank you,

Louis
 
D

DL

Tricky, maybe a bad internal connection. ie poor electrical contact.
Try safe mode, enable boot logging, examine the log when it finally boots
 
R

RB

Yes as he said look at the boot logs. Hope you come out better on this
than I did. Course when it happened to me it was similar but different.
My machine just crashed one night and then on reboot it had the same
blank (gray with a cursor, not blue) forever ( I gave up after 12 hours
of it trying to boot overnight. I ran every boot virus and trojan checker
on it I could find but nothing turned up. I finally had to do a full restore
and reinstall everything that was not on my last image backup.
Couple of guys since told me it could have been a corrupted driver
(one of them thought is was bad display driver) which is why the poster
who told you to check your boot logs is right on there. Get the list
of no loads and try finding out which one is the culprit.
The other guys can help you more on this than me, I only replied
since I had a similar incident and I hope you have better luck with than
I did.
RB
 
M

Méndez

Louis said:
I have a boot up problem with my xp pro. I shut my computer down at night
and in the morning I get a grey screen at boot up, before anything shows. I
can hear the computer going thru the startup process with nothing showing
on the screen. After turning it on and off many times, including using a
dos boot disc (which doesn't make a difference) it will finally boot. (a
twenty-five minute process). Once it is running I am able to restart
without any problem. It only happens after several hours of being shut
down. I have run diagnostics on the hardware, monitor, graphics card and
system. All pass. Can someone point me in the right direction on how to
solve or where to go for a solution?



Thank you,

Louis

I'd be skeptical about the monitor passing the test because you would have
to test it cold to get an accurate result. Have your tried going into the
BIOS?... though the BIOS requires much less resolution than the normal OS
operation, you would at least get an image to know if the video card, driver
or
monitor are the cause. or even if it's something else. After and if you get
an image from the BIOS, restart the computer and tap F8 once a second and
select an option of the safe mode list of options.. first try the Last Known
Good Configuration setting, second try the VGA Mode and last the Safe Mode
option...

You could also try starting the computer from a Live CD, if the CD starts
rightaway the answer would pont to an OS or driver problem and if it doesn't
the monitor would be first thing to suspect of... the following would be a
bad video driver, malware, video card or monitor. If after updating drivers
for the video card, monitor and chipset, you still have the problem, do a
repair installation and if still the problem persists, it would leave a
video card or monitor failure as the cause... Also the LCD monitor may have
a lose power or digital connection... se if readjusting the cables helps and
if it's a laptop, it could also have lose wiring but you may have to send it
to the shop
 
L

Louis

Thanks to all. There was no way to get into safe mode as the screen was grey
the minute I turned the power on the computer. So that was out. I was able
to when the computer had been running and I did enable the boot log. I then
shut the computer off for a couple of hours and tried to reboot. No luck
(after 20 tries). So I left it running in the grey mode for a couple of
hours and tried again. It booted. It seems when its cold it won't boot. When
its warm then it will boot. I think I have a major problem with the mother
board? I would seem that the intel processor is not loading when its cold.

Here's log on the warm cycle:

Service Pack 3 3 4 2010 17:49:36.500

Loaded driver \WINDOWS\system32\ntoskrnl.exe

Loaded driver \WINDOWS\system32\hal.dll

Loaded driver \WINDOWS\system32\KDCOM.DLL

Loaded driver \WINDOWS\system32\BOOTVID.dll

Loaded driver ACPI.sys

Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS

Loaded driver pci.sys

Loaded driver isapnp.sys

Loaded driver ohci1394.sys

Loaded driver \WINDOWS\system32\DRIVERS\1394BUS.SYS

Loaded driver pciide.sys

Loaded driver \WINDOWS\system32\DRIVERS\PCIIDEX.SYS

Loaded driver intelide.sys

Loaded driver MountMgr.sys

Loaded driver ftdisk.sys

Loaded driver dmload.sys

Loaded driver dmio.sys

Loaded driver PartMgr.sys

Loaded driver VolSnap.sys

Loaded driver atapi.sys

Loaded driver cercsr6.sys

Loaded driver \WINDOWS\System32\Drivers\SCSIPORT.SYS

Loaded driver disk.sys

Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS

Loaded driver fltmgr.sys

Loaded driver sr.sys

Loaded driver PxHelp20.sys

Loaded driver KSecDD.sys

Loaded driver Ntfs.sys

Loaded driver NDIS.sys

Loaded driver Mup.sys

Loaded driver agp440.sys

Loaded driver \SystemRoot\system32\DRIVERS\nic1394.sys

Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys

Loaded driver \SystemRoot\system32\DRIVERS\nv4_mini.sys

Loaded driver \SystemRoot\system32\DRIVERS\usbuhci.sys

Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys

Loaded driver \SystemRoot\system32\drivers\ctoss2k.sys

Loaded driver \SystemRoot\System32\drivers\ctprxy2k.sys

Loaded driver \SystemRoot\system32\drivers\ctaud2k.sys

Loaded driver \SystemRoot\system32\DRIVERS\BCMDM.sys

Loaded driver \SystemRoot\System32\Drivers\Modem.SYS

Loaded driver \SystemRoot\system32\DRIVERS\e100b325.sys

Loaded driver \SystemRoot\system32\DRIVERS\fdc.sys

Loaded driver \SystemRoot\system32\DRIVERS\serial.sys

Loaded driver \SystemRoot\system32\DRIVERS\serenum.sys

Loaded driver \SystemRoot\system32\DRIVERS\parport.sys

Loaded driver \SystemRoot\system32\drivers\pfc.sys

Loaded driver \SystemRoot\system32\DRIVERS\bpflt.sys

Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys

Loaded driver \SystemRoot\system32\DRIVERS\redbook.sys

Loaded driver \SystemRoot\System32\Drivers\BpCdrVsd.SYS

Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys

Loaded driver \SystemRoot\system32\DRIVERS\bpfinder.sys

Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys

Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys

Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys

Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys

Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys

Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys

Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys

Loaded driver \SystemRoot\system32\DRIVERS\psched.sys

Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys

Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys

Loaded driver \SystemRoot\system32\DRIVERS\rdpdr.sys

Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys

Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys

Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys

Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys

Loaded driver \SystemRoot\system32\DRIVERS\update.sys

Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys

Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS

Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys

Loaded driver \SystemRoot\system32\drivers\ha10kx2k.sys

Loaded driver \SystemRoot\System32\drivers\emupia2k.sys

Loaded driver \SystemRoot\System32\drivers\ctsfm2k.sys

Loaded driver \SystemRoot\System32\drivers\ctac32k.sys

Loaded driver \SystemRoot\System32\drivers\hap16v2k.sys

Loaded driver \SystemRoot\system32\drivers\MODEMCSA.sys

Loaded driver \SystemRoot\system32\DRIVERS\flpydisk.sys

Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS

Loaded driver \SystemRoot\System32\Drivers\Null.SYS

Loaded driver \SystemRoot\System32\Drivers\Beep.SYS

Loaded driver \SystemRoot\System32\drivers\vga.sys

Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS

Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys

Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS

Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS

Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys

Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys

Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys

Loaded driver \SystemRoot\System32\Drivers\aswTdi.SYS

Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys

Loaded driver \SystemRoot\System32\drivers\afd.sys

Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys

Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys

Loaded driver \SystemRoot\SYSTEM32\DRIVERS\OMCI.SYS

Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys

Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys

Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys

Loaded driver \SystemRoot\system32\DRIVERS\arp1394.sys

Loaded driver \SystemRoot\System32\Drivers\Fips.SYS

Loaded driver \SystemRoot\System32\Drivers\aswSP.SYS

Loaded driver \SystemRoot\System32\Drivers\Aavmker4.SYS

Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys

Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys

Loaded driver \SystemRoot\system32\DRIVERS\USBSTOR.SYS

Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys

Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys

Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS

Loaded driver \SystemRoot\system32\DRIVERS\aswFsBlk.sys

Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys

Loaded driver \SystemRoot\System32\Drivers\aswMon2.SYS

Loaded driver \SystemRoot\system32\drivers\sysaudio.sys

Loaded driver \SystemRoot\system32\drivers\splitter.sys

Loaded driver \SystemRoot\system32\drivers\aec.sys

Loaded driver \SystemRoot\system32\drivers\swmidi.sys

Loaded driver \SystemRoot\system32\drivers\DMusic.sys

Loaded driver \SystemRoot\system32\drivers\kmixer.sys

Loaded driver \SystemRoot\system32\drivers\drmkaud.sys

Loaded driver \SystemRoot\system32\DRIVERS\mrxdav.sys

Loaded driver \SystemRoot\System32\Drivers\ParVdm.SYS

Loaded driver \??\C:\WINDOWS\system32\drivers\PfModNT.sys

Loaded driver \SystemRoot\system32\DRIVERS\srv.sys

Loaded driver \SystemRoot\system32\drivers\wdmaud.sys

Loaded driver \SystemRoot\System32\Drivers\HTTP.sys

Loaded driver \SystemRoot\System32\Drivers\aswRdr.SYS



Here's the log on the cold cycle:



Did not load driver Intel Processor

Did not load driver NVIDIA GeForce FX 5200

Did not load driver Creative Audigy Audio Processor (WDM)

Did not load driver OHCI Compliant IEEE 1394 Host Controller

Did not load driver BCM V.90 56K Modem

Did not load driver Intel(R) PRO/100 VE Network Connection

Did not load driver Communications Port

Did not load driver Communications Port

Did not load driver ECP Printer Port

Did not load driver BACKPACK Finder

Did not load driver Audio Codecs

Did not load driver Legacy Audio Drivers

Did not load driver Media Control Devices

Did not load driver Legacy Video Capture Devices

Did not load driver Video Codecs

Did not load driver WAN Miniport (L2TP)

Did not load driver WAN Miniport (IP)

Did not load driver WAN Miniport (PPPOE)

Did not load driver WAN Miniport (PPTP)

Did not load driver Packet Scheduler Miniport

Did not load driver Packet Scheduler Miniport

Did not load driver Direct Parallel



Any comments?



Thanks Louis
 
B

Buffalo

Louis said:
I have a boot up problem with my xp pro. I shut my computer down at
night and in the morning I get a grey screen at boot up, before
anything shows. I can hear the computer going thru the startup
process with nothing showing on the screen. After turning it on and
off many times, including using a dos boot disc (which doesn't make a
difference) it will finally boot. (a twenty-five minute process).
Once it is running I am able to restart without any problem. It only
happens after several hours of being shut down. I have run
diagnostics on the hardware, monitor, graphics card and system. All
pass. Can someone point me in the right direction on how to solve or
where to go for a solution?



Thank you,

Louis

Try removing and then reseating the video card in its slot, if you have one.
It's possible that the video card contacts are not making good contact.
Usually removing and reseating it will help if it is a contact problem.
If you inside your case, you might as well check all your connectors, remove
and reseat the ram and clean out the dust.
Try a different monitor if you have one. (or unplug the monitor connector at
the PC and put it back on again..
Buffalo
PS: These are free and easy things to do, normally.
 
M

Méndez

It would rather seem that all hardware drivers are not loading when cold,
but it's not conclusive if the processor is the cause. It could be any hw
component that prevents the processor, memory or hd from loading till
everything has warmed up, or even corrupted software or malware could take
up memory or processor activity.

Have you tried starting it after it's been on Hibernation? My guess is that
would help determine with more accuracy if the problem is software or
hardware related. When the system goes on hibernation it's supposed to keep
the drivers loaded on memory and the startup should take a shorter time,
that would help further understand if the cause is software or hardware
related.

If it takes a shorter time to load the desktop, you can safely asume the
cause is software and you can do some scans and fixes but if it takes the
same time to warmup before it start to load the desktop, you can be sure the
problem is related to hardware.

If the startup after hibernation shortens (pointing a software problem); Do
security scans with the antivirus, an antimalware and an antirootkit...
Malwarebytes Anti-Malware is a good choice to scan for malware and either
AVG antirootkit or Avira Antirootkit for hidden malware, the virus scan
should be done with a virus scanner either online or with a portable virus
scan like; ClamWin, Dr Web, Mx One, etc. Also do a startup cleanup in
Start\Run\msconfig\Startup and disable all programs except for the
antivirus. Also do a cleanup with CCleaner to delete all types of temporary
files that can make the startup take longer to load, in some cases a lot
longer and Prefetch files that take up memory... I have removed thousands of
temp files from computers that made them take from five to ten times longer
than a normal to boot time so to me there's no question that temp files have
to be deleted because Windows does not always deletes them. You should also
do a disk defrag,.. a "chkdsk" scan, and "sfc /scannow" (providing the XP CD
to replace any missing or corrupted system files)... both last in
Start\Run\. If all has failed up to this point, you may want to do a
repair-installation to make sure of having done everything possible to fix a
software problem.

If the Hibernation test indicates hardware causes, you should test the Power
Supply delivery with a multimeter; the sticker on the PS should provide the
expected power delivery. As for the rest of the hardware, you could try
benchmarking your hardware with Everest Ultimate (link) and to do a complete
RAM test you could try with Memtest86. And if your previous hardware tests
included the PSU, that would leave all suspicions on the motherboard
specially if you've used the computer for intensive work, gaming or video
editing.

Here are a few guides on testing a PSU
http://en.kioskea.net/faq/323-how-to-test-your-computer-s-power-supply
http://www.duxcw.com/faq/ps/ps4.htm
http://pcsupport.about.com/od/toolsofthetrade/f/powersupplytest.htm

Download Everest Ultimate and do benchmak tests on your hardware (Tools
menu) that may help pin-point the culprit hardware.
http://depositfiles.com/en/files/jk35yugvd



---------------------------------------------
 
L

Louis

Thanks for all your help. It's for sure a hardware problem. Too much to fool
with at this point. Will try a new computer. Any thoughts on Windows 7
running some of my xp programs?

Regards,

Louis
 
K

Ken Blake, MVP

Thanks for all your help. It's for sure a hardware problem. Too much to fool
with at this point. Will try a new computer. Any thoughts on Windows 7
running some of my xp programs?


Are you asking whether Windows 7 will run the programs you've been
running under XP?

The answer is that most such programs will run under Windows 7. The
ones least likely to run are some of the utilities.

Run the Windows 7 Upgrade Advisor at
http://windows.microsoft.com/en-US/windows/downloads/upgrade-advisor

It will answer the question for most of your programs.
 
L

Louis

Ken,

Thanks...Will have a new unit by friday upcoming and will check out
compatabiltiy then. Hopefully all will work. If not, I'm not married to
them.
Louis
 
K

Ken Blake, MVP

Ken,

Thanks...Will have a new unit by friday upcoming and will check out
compatabiltiy then. Hopefully all will work. If not, I'm not married to
them.


You're welcome, but the Upgrade Advisor needs to be run in your
present environment, not the new one. I strongly recommend that you
run it *now*

 
J

Jose

Thanks for all your help. It's for sure a hardware problem. Too much to fool
with at this point. Will try a new computer. Any thoughts on Windows 7
running some of my xp programs?

Regards,

Louis

If you decide to ditch your old computer, send it to me I will fix it
and donate it.
 

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